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Posts
- The Surge in Demand for Traceable AI: Why Transparency is the Future of Digital Communications
- What’s Next for AI Regulation?
- The Imperative of Traceable AI in the Public Sector: Lessons from the UK Post Office Scandal
- Introducing ‘Collective Intelligence’ in Live Chat – Futr AI’s Game-Changing New Feature
- Why Futr AI? The Benefits of our Chat Services
- The Power of Chat GPT & Advanced AI Technologies: How To Enhance Customer Experience with AI Chatbots
- Futr named in the TechRound 100 competition!
- The Future of Customer Support: Why You Need Multiple AI Agents
- Getting a University Clearing Decision in under 60 Seconds
- Transforming Student Engagement: A Case Study of the University of Aberdeen
- AI-Powered Comfort: Managing Higher Demand in Mental Health Charities This Christmas
- AI In Local Government: A Roadmap to Enhanced Efficiency and Service Excellence
- Empowering Critical Service Charities with Multilingual Chat Support
- 6 Reasons to Implement Advanced Chat Solutions for Critical Care Charities
- How A Multilingual AI Chat Can Improve Policing In Diverse Areas
- Futr AI’s Commitment to Mental Health: Empowering Change on Mental Health Awareness Day
- Futr AI Sponsors Police Foundation’s ‘Contact & Confidence’ Report
- Benefits Of Incorporating Conversational AI For Business
- CogX Festival 2023 – Our Key Takeaways from the Event
- 6 Best Live Chat Software Solutions for eCommerce Stores
- Unlocking Efficiency: How the Best AI Chatbots Streamline Customer Support for High Street Retailers
- AI vs. Humans: Striking the Perfect Balance in Customer Support
- 7 Ways Chat Service Software Can Reduce Operating Costs for Customer Support Teams
- Futr AI Takes on MAD//Fest – Summary of Event
- Cost-Saving Solutions: How Chatbots in Retail Improve Customer Service Efficiency
- Using AI to Drive Cost Savings at Denby Pottery
- London Tech Week 2023 – 3 Key Takeaways from the Event
- 10 Compelling Reasons Why Your Charity Needs a SaaS Chatbot to Support Your Customer Service Team
- Mastering Customer Service: 5 Top Tips for SME Teams
- Delivering Capacity for Critical Services at BPAS
- Connect With Your International Audience and Boost Site Accessibility With a Multilingual Chatbot
- Chat GPT For Managing Large Teams: How AI Provides a Unified Level of Service
- 10 Secrets About What Makes A Good Chatbot – Comparison for SaaS Vs Free Solution
- 15 Up-and-Coming Trends About Intelligent Chatbots
- Enhancing Superdrug’s Customer Experience with AI Chat
- Celebrating 6 Years of Futr AI: Revolutionising Chat Services & Democratising Access to Services
- Get the Expertise You Need: Why Specialisation Matters
- Futr’s New Pop-up: Reducing Digital Exclusion
- Futr Introduces GPT-3 to Supercharge Its Product Offering
- eBook: The Futr Playbook for Implementing Customer Service Chatbots
- 3 Reasons tourism businesses should use travel chatbots
- 4 of the most common customer service mistakes you may be making
- The essential guide to travel technology in 2022: tools, use cases and tips
- 5 tactics for successful digital transformation in charities
- Digital transformation in housing: 6 areas of change in housing associations
- Delivering services for Bipolar when the stakes are high
- The Royal Borough of Greenwich: Overcoming the practical and emotional challenges of lockdown
- Suffolk Constabulary: Live chat for domestic abuse victim support
- How to fundraise for charity through digital channels
- eBook: How charities can drive digital transformation through chatbots
- Why charity software is the future of fundraising engagement
- Digital marketing for charities in 2022: tactics, tools, and mistakes to avoid
- 6 of the most exciting retail technology trends to watch out for in 2022
- 5 Great examples of eCommerce chatbots in action
- How customer service chatbots are transforming retail
- Lovehoney — Making the most of changes in retail during lockdown
- A 2022 guide to digital transformation in retail
- Top 3 digital transformation strategies of 2022
- 10 AI chatbot best practices for 2022
- Overcoming Barriers for Digital Transformation
- eCommerce and retail chatbots: Top 4 use cases to consider
- eBook: The ultimate guide to chatbots in the retail industry
- Accelerating digital transformation — Insights from Grand Union’s CEO
- The essential guide to digital transformation for nonprofits and charities
- Perfecting agile channel strategy in the evolving world of retail
- Inside Housing survey reveals where social landlords are in their digital transformation plans
- eBook: The ultimate guide to chatbots in social housing
- 17 Chatbot benefits to customers: The essential introduction to chatbots in 2022
- Mango: Exceptional customer experience in the changing world of retail
- LBHF: How digital transformation has improved resident services and engagement
- Chatbots for housing: How conversational AI supports your residents
- Digital inclusion: A paradigm shift in social housing
- 5 Common chatbot mistakes that annoy customers
- Employer of the year — Insight from North Star Housing’s CEO
- How do chatbots improve customer experience? 5 key benefits to consider
- How university chatbots benefit higher education
- Chatbot terminology guide for newcomers: 18 terms you should know
- Futr in the Running for TPAS Tenant Engagement Award
- Brentwood Council: Improving engagement with residents
- 5 Customer relations lessons to remember in a post-pandemic world
- The impact of conversational AI on critical services: 3 key takeaways
- Bolton at Home: Kickstarting a digital transformation journey
- CALM – Leading the movement against suicide
- Brent Council: Learning from rent analytics to aid early interventions
- Futures Housing Vodcast: A customer-centric digital strategy
- Futr speaks at Housing Digital Social on how self-serve tools are supercharging customer experience
- Estuary Housing Association: Fast-tracking digital adoption
- Portsmouth City Council: Business continuity and leadership
- Enfield Council: Fostering trust through communication, flexible working and digital tools
- ISAWITFIRST: Elevating the role of technology in customer service
- Tpas Tenant Engagement Experts Welcome Futr
- Accessing Lifesaving Services #MHAW
- St. Leger Homes: How building trust with staff led to improved tenant communication
- Westward Housing Group: Giving choice to residents
- Epping Forest District Council: Supporting resident wellbeing and improving community experience
- Chesterfield Council: Bringing private sector experience to public sector housing transformation
- Newham Council – Where Residents Speak 103 languages
- Lewisham Homes: Keeping residents and colleagues safe
- Futr shortlisted for two prestigious housing awards
- MHS Homes: An award winning digital transformation with automation and self-serve
- How Futures Housing Group are using digital to maximise person-to-person support for residents
- University of Plymouth: Transforming student support in 2021 and beyond
- Orbit Housing: Using tech to communicate with residents across 45,000 homes
- Mamas & Papas — Living in a digital world
- Mothercare: Turning the pandemic into a roadmap for a successful future
- Naked Wines: Using tech to supercharge customer experience
- Accelerating innovation at Starling Bank
- How Atom Bank is driving for customer experience perfection
- Bringing joy to residents’ lives using technology — Insight from RHP’s CEO
- Congratulations to Top 30 Digital Housing Providers believe and Ongo
- The Social Housing Whitepaper: How Tech is Helping Landlords Reach New Heights in Customer Service
- How Greatwell Homes are using digital customer service technology
- Digital transformation & improving customer experience — Insight from Radius’s CEO
- Shepherds Bush Housing Group: Going Digital
- Why now is the time for social landlords to offer digital self-service
- Johnnie Johnson Housing: The art of the possible
- A Blended Approach for the Future – Insight from Watford Community Housing’s CEO
- Changing mindsets at Alliance Homes Group
- Rising expectations — Insight from Rooftop Housing Association’s CEO
- New digital frontiers at Catalyst Housing
- believe housing – Automating FAQs
- Agile working in Winchester — Insights from the Chief Executive
- Ongo Homes – Getting It Right
- Turning the pandemic into an opportunity at Johnnie Johnson Housing
- Secure Trust Bank: Empowering employees through COVID
- Bury Council: Having to evolve in real-time
- Peabody Housing: Accelerating digital engagement for critical comms
- The Strength of a Community in a Pandemic
- Sunderland City Council: Taking positives out of the pandemic
- Digital transformation in housing: 6 areas of change in housing associations
- First Choice Homes Oldham – Gradually Adopting Self-Serve
- A guide to police chatbots: Managing policing demand with AI
- Live chat automation: 9 benefits to consider
- Curo Group: Supporting 25,000 residents through the coronavirus pandemic
- Navigating a global law firm through various waves of a pandemic
- The role of AI in HR: Empowering the modern workforce through tech
- Southampton Football Club: Driving inclusion with technology
- Eversheds Sutherland: Technology as a saviour in an uncertain world
- Using Innovative Technologies to Enhance Customer & Employee Experience
- Sustaining Critical Telecoms Projects Through the Pandemic
- Northern Housing Awards – Results Announcement
- Balancing a Merger with a Crisis
- Empowering Staff With Information to Provide Complex Care Services
- Focussing on Communication and the Human Element
- Creating 2,000 micro-offices at one of the UK’s largest law firms
- Culture & Determination to Get Through the Crisis
- Bromford Lab: Fostering innovation with Paul Taylor
- Offering Our Support to Local Councils Under Pressure Over Covid-19
- A guide to AI in HR: 5 examples of tech redefining HR departments
- Futr wins place on Danish Government Accelerator
- Chatbot marketing: 4 examples of practical use cases
- From chatbots to automation: 3 examples of AI in local government
- AI in hotels: How tech is transforming the guest experience
- 3 practical applications of chatbots for customer service
- The essential guide to chatbots for nonprofits and charities
- AI start-up Futr raises £2.4m seed funding
- Why 2021 is the year of digital & self-serve for housing associations and their residents
Documents
- Reset your Password
- Maximizing Your Use of Futr’s Analytics: Advanced Tips
- Inputting Q&As into Your Futr Chatbot: Best Practices
- Bulk Upload Process
- Troubleshooting Common Issues in Futr: Initial Set-Up
- Using Futr’s Analytics Features: An Introduction
- Understanding Futr AI: Key Features and Benefits
- Understanding Futr’s Dashboards: A Walkthrough
- Futr’s Recommended Rollout (RRO)
- Setting Up and Managing User Roles
- Getting Started with Live Chat
- Setting Up Your Futr AI Profile: Best Practices
- What to Do if You Can’t Log in to Futr
- Guide to Writing Effective Chatbot Welcome Messages
- Quick Launch Guide
- Forgotten Password
- Customising Your Futr AI Chatbot
- Introduction to Futr AI: An Overview
- Enhancing Customer Support with Futr AI: Tips & Tricks
- Managing User Permissions for Enhanced Security
- How Futr AI Handles Your Data
- Futr AI’s Compliance with Data Privacy Regulations
- Understanding Futr AI’s Security Measures
- Connecting the Futr AI Chat Widget to Your Website
- Troubleshooting Notifications
- How to Log in to Your Futr AI Account
- Communication Templates
- Creating your own QR Code
- Internal Communication
- Benefits of your new support channel
- Why communication matters
- Top Tips for Setting Up Your Futr Bot
- What’s Futr all about?
- Installing Futr
