Welcome to

Your customer service health check

This is your free customer service health check

The world is changing and your customers are demanding more. Our customer service health check is designed to give you the opportunity to review where you are right now in your customer service journey.

It’s designed to capture and review the metrics that matter, and deliver the tips & tricks that will help you understand your customers better.

It’s time to supercharge your support function and embed long lasting brand loyalty.

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How it works

1. Complete the form – Register for a Customer Service Health Check and one of our awesome Futr team will be in touch.

 

2. Attend your health check – Attend your virtual health check. We’ll look at your KPI’s and metrics, understand how your business operates and its challenges.

 

3. Take away report – Following the meeting, we’ll review and document your scores, creating a usable action list of next steps to boost your customer engagement.

 

Book your customer service check now

“Futr’s customer service health check was a great way to get a standstill of where we were as a business. The Futr team are so friendly and knowledgeable, it was a really worthwhile session that I would whole heartedly recommend!”

Martin Steenkamp
Co-founder & COO
FC Exchange

Automate your answers.
Liberate your teams.

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Automate

Self serve answers to your
most frequently asked
questions – freeing up staff to
focus on priority enquiries.

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Integrate

Add Futr’s conversational layer
over your existing systems –
delivering services and data
seamlessly through chat.

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Generate

Dialogue flows are
auto-generated, based
on the context of that data.

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Any channel

From WhatsApp to Messenger,
deploy to the hardest to reach
on the channels your citizens
already use everyday.

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Any language

Imagine an assistant that’s fluent
in 120+ languages. Futr is. Auto-
translation comes as standard,
straight out of the box.

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Any time

Our chatbots never sleep,
meaning you can answer
enquiries and offer support
24/7, easing pressure on teams.