Self-Serve Made Simple
Help customers book appointments, make reservations, buy tickets and access their bookings without leaving the chat.
Increase leads and sales with chatbots for reservations and online bookings
Say goodbye to long wait times and nonstop phone calls. Our chatbots for reservations and online bookings are here to assist your live agents.
Use chatbots to help your customers make a reservation or appointment. Futr offers slick integrations for hotels, restaurants, housing associations and more.
Never put a customer on hold ever again. With Futr’s online booking bots, customers can schedule appointments, make reservations and check their bookings 24/7.
Breathe new life into the customer experience with conversational AI-powered chatbots
Wide Range of Integrations
Choose from a variety of chatbot integrations for housing associations, hotels, restaurants, and more.
Omnichannel Support
Let customers book appointments and reservations on any digital channel, from your website to WhatsApp and Facebook.
Frictionless Live Chat Handover
Seamlessly escalate complex customer queries from chatbots to your live agents.
Multi-Language Support
Auto-translate queries and responses, making your live agents fluent in 120+ languages.
Government Grade Security
Enjoy end-to-end security architecture with military-grade data encryption in transit and at rest.
From government to business, our chatbots are used by over 1,000 organisations:
Reduce long wait times and call volumes with online booking chatbots
Never leave your customers waiting again.
Use AI-powered chatbots to provide instant support and help your customers schedule an appointment or make a reservation.
Deploy our chatbots and be there for your customers 24/7 on all your digital channels. Breeze through peak periods without having to increase your staff count.
Integrate self-serve into your scheduling and reservations system
Power up and use our chatbot platform’s self-serve features to help your customers:
- Book a callback
- Schedule appointments out of hours
- Make reservations
- Change their bookings and reservations
- Track their bookings/appointments
- Pay for something.
Your customers can perform these tasks and more without having to leave the chat window.
With Futr, your customers can conveniently find a time to book appointments or reservations that’s convenient for them and you.
Use chat analytics to optimise your booking system
Use our back-end analytics tools to get insight into your customers’ most scheduled appointments and frequently asked questions. Futr can provide reports to help you evaluate your bookings and reservation system’s effectiveness.
Explore your data to get to the heart of your customers’ real needs. Our chat data and insights offer the business intelligence you need to make fast, data-driven improvements to your customer services.
Discover our live chat and chatbot features
Set up
Live chat
- Unlimited seats
- Available on platform or deployed within MS Teams
Management
- Queueing
- Chat Assignment
- Availability look-up
- Preview chat history
Deployment
Channels
Receive live chat from:
- Web / intranet pop-up
- Facebook Messenger
- Text
- Telegram
- Skype
- Viber
- Microsoft Teams
- Slack
Security
Data encryption in transit and at rest
Usage
Languages
- 120+ languages
- Auto-detected
- Auto-translated
Usage levels
- Unlimited users
- Unlimited chat interactions
- Fixed price to budget
Availability
24/7
Manage
Analytics
Rich insights including:
- Usage analysis
- Content analysis
- Conversation analysis
- Channel analysis
- Language analysis
- Sentiment analysis
Iterate
Action prompts to help
- Update and manage content
- Fill missing content
- Drive internal knowledge campaigns