Futr has been working closely with OpenAI since late 2021 and is proud to be the first provider to embed their generative AI directly into its live chat offering.
The integration of OpenAI‘s GPT models into the Futr platform provides your customer service agents with a real-time feed of AI generated predictive suggestions to answer live customer queries. This allows them to review the content and instantly send answers to almost any question, improving speed and consistency.
Welcome to the next generation of live chat technology.