Pricing

pricing plans

For big and small organisations

Auto Chat

Auto Chat solution for your
website providing intelligent
responses to your customers'
common queries
From £395 per month,

billed annually

  • Single chat instance
  • Proprietary NLU model
  • No-code builder
  • Multiple data sources
  • Languages (100+)
  • Custom web pop-up
Guarantee

+ Connectivity

Auto Chat solution for your
website and social media channel,
integrating seamlessly into your
workflows and backend systems
From £795 per month,

billed annually

  • Auto Chat plus
  • Custom chat flows
  • Smart forms
  • Smart surveys
  • Bookings
  • SMS & social media

+ Live Chat

Auto and Live Chat with
personalised content for a
heightened customer experience
on your website
From £795 per month,

billed annually

  • Auto Chat plus
  • Next gen Live Chat
  • Auto to human triage
  • Whisper and team chat
  • Smart signposting
  • Pre and post chat surveys

+ Everything

Auto and Live Chat,
custom personalised content
& proactive push messaging
across multiple channels
£ custom

pricing

  • Auto & Live Chat plus​
  • Proactive social comms
  • Predictive suggestions
  • Complex integrations
  • Auto PID anonymisation
  • Critical chat features
Compare Futr plans
Auto Chat
+Connectivity
+ Live Chat
+ Everything
Conversational AI
Proprietary NLU Model
No-code builder
Training insights
Proprietary context engine
Predictive suggestions
Automated Features
Multiple data sources
No-code training
Rich messaging
Languages (100+)
Custom web pop-up
Encrypted chat
Smart surveys
Smart forms
Bookings
Custom chat flows
Proactive web campaigns
Proactive social comms
Routing and Hand-offs
Email hand-off
Ticket creation
Lead creation to CRM
Auto to human triage
Live Chat Features
Secure live chat
Real-time translation
Management console
Concurrent chats
Secure attachments
Notifications
Invite users to chat
Automated greetings
Smart signposting
Pre and post chat surveys
Inactivity message
Blocking
Notes and next steps
Agent groups
Whisper and team chat
In queue self-serve
In queue gamification
Predictive suggestions
Critical Chat features
Access and Governance
Govt cloud security
GDPR compliance
Full user management
Employee Single Sign-On
Customer authentication
HIPAA compliance
Real-Time Analytics
Usage dashboards and KPIs
Conversation tags
Live Chat console
Searchable transcripts
Smart tracking
A-B Testing
Support
Futr Support Bot
Dedicated CSM
Live product training
Software engineer support​
Security assistance
Implementation manager
Channel Add-ons
Your website
WhatsApp
Facebook Messenger
Instagram
SMS
Twitter
Email
Slack
Microsoft Teams
Direct Chat Link
Social Chat Link
Voice
Apps