Rally people to your cause with live chat and artificial intelligence chatbots

Be there for your stakeholders 24/7 with our live chat and chatbots for charities and nonprofits.

Let our artificial intelligence (AI) chatbots provide instant answers to common questions and signpost to your services.

Use our live chat platform to auto-translate queries and responses, making your support agents fluent in over 120 languages.

Request a demo today and get a FREE four-week trial.

Fundraising

Feeling low

Book an appointment

Donation

I need someone to listen

What are the symptoms?

Help for my family

Support network

Is there a cure?

Research

Send Us An Email

Book a Free Demo

Be there for your stakeholders with live chat and chatbots for charities

Omnichannel Support

Talk to stakeholders on all your channels, from your website to WhatsApp and Facebook.

Collect Feedback

Stay on top of your stakeholders’ feedback; learn more about their needs and common frustrations.

Reduce Wait Times

Enable 24/7 self-service and automate answers to frequently asked questions.

Live Chat Handover

Seamlessly escalate complex conversations to your live agents.

Government Grade Security

Enjoy end-to-end security architecture with military-grade data encryption in transit and at rest.

Multi-Language Support

Auto-translate queries and responses, making your live agents fluent in 120+ languages.

Our formula for 24/7 stakeholder support

Live Agent + Live Chat and Charity Chatbot = Happy Stakeholders

25%

Wait times down

80%

Top case drivers addressed with automation

24/7

Round the clock service

Additional agents hired

“Futr’s chatbot come s ready for use out of the box. Deployment was as simple as a few clicks and overnight it transformed our offering making it available 24/7 in any language.”

Simon Kitchen, Bipolar UK CEO

“The ability to provide our users with support in and out of live service hours, has been critical for us.”

Simon Gunning, CEO at CALM

Provide round-the-clock support with our chatbots

Charities need to maintain constant communication with stakeholders. Fortunately, most messages are quick and easy to respond to.

Our chatbots can enable self-service on all your digital channels and help stakeholders:

Donate to your cause
Get help
Find a support network
Ask anything.

There’s no need to hire more live agents. Choose from 200+ chatbot integrations for charities and nonprofits.

Hey there 👋 , I’m your virtual assistant. How can I help you today?

I want to donate

I’m feeling low

Support network

Therapies

Ask anything

| Is there a support group near me?

Live chat superpowers for your customer service agents

Let Futr provide seamless handovers from your self-service options to your live agents in seconds.

We’ll even give your customer support teams multilingual live chat powers, allowing them to be fluent in over 120 languages — instantly.

Use your chat data to conduct sentiment analysis about your stakeholders — including frequent keywords and common requests — allowing you to serve them better.

Thanks for that, I would also like to understand more family support. Can you transfer me to an agent please?

No problem, transferring you to speak to someone now, you’re 1st in the queue

You can still ask questions while you wait

Hi, how can I help?

Agent Joined

Be there for your service users on every channel.
Speak to Jack to get started.

Jack Sitwell

Third Sector Lead

Speak to Jack today

Live chat and chatbot technology built for humans, by humans

Use our live chat and chatbot platform to stay ahead of your stakeholders’ needs. Your charity’s support staff will also have a dedicated account manager to assist you at all times.

Deploy an off-the-shelf solution or let us custom build

We connect your data and existing backend systems

We auto-generate your dialogue flows, test, train and deploy

Review real-time analytics dashboards to iterate and show ROI