Omnichannel Support
Talk to stakeholders on all your channels, from your website to WhatsApp and Facebook.
Rally people to your cause with live chat and artificial intelligence chatbots
Be there for your stakeholders 24/7 with our live chat and chatbots for charities and nonprofits.
Let our artificial intelligence (AI) chatbots provide instant answers to common questions and signpost to your services.
Use our live chat platform to auto-translate queries and responses, making your support agents fluent in over 120 languages.
Request a demo today and get a FREE four-week trial.
Fundraising
Feeling low
Book an appointment
Donation
I need someone to listen
What are the symptoms?
Help for my family
Support network
Is there a cure?
Research
Be there for your stakeholders with live chat and chatbots for charities
Collect Feedback
Stay on top of your stakeholders’ feedback; learn more about their needs and common frustrations.
Reduce Wait Times
Enable 24/7 self-service and automate answers to frequently asked questions.
Live Chat Handover
Seamlessly escalate complex conversations to your live agents.
Government Grade Security
Enjoy end-to-end security architecture with military-grade data encryption in transit and at rest.
Multi-Language Support
Auto-translate queries and responses, making your live agents fluent in 120+ languages.
Our formula for 24/7 stakeholder support
Live Agent + Live Chat and Charity Chatbot = Happy Stakeholders
25%
Wait times down
80%
Top case drivers addressed with automation
24/7
Round the clock service
0
Additional agents hired
Provide round-the-clock support with our chatbots
Charities need to maintain constant communication with stakeholders. Fortunately, most messages are quick and easy to respond to.
Our chatbots can enable self-service on all your digital channels and help stakeholders:
- Donate to your cause
- Get help
- Find a support network
- Ask anything.
There’s no need to hire more live agents. Choose from 200+ chatbot integrations for charities and nonprofits.
Hey there 👋 , I’m your virtual assistant. How can I help you today?
| Is there a support group near me?
Live chat superpowers for your customer service agents
Let Futr provide seamless handovers from your self-service options to your live agents in seconds.
We’ll even give your customer support teams multilingual live chat powers, allowing them to be fluent in over 120 languages — instantly.
Use your chat data to conduct sentiment analysis about your stakeholders — including frequent keywords and common requests — allowing you to serve them better.
Thanks for that, I would also like to understand more family support. Can you transfer me to an agent please?
No problem, transferring you to speak to someone now, you’re 1st in the queue
You can still ask questions while you wait
Hi, how can I help?
Agent Joined
Be there for your service users on every channel.
Speak to Jack to get started.
Live chat and chatbot technology built for humans, by humans
Use our live chat and chatbot platform to stay ahead of your stakeholders’ needs. Your charity’s support staff will also have a dedicated account manager to assist you at all times.
Deploy an off-the-shelf solution or let us custom build
We connect your data and existing backend systems
We auto-generate your dialogue flows, test, train and deploy
Review real-time analytics dashboards to iterate and show ROI