You’re always there when we need you
Even a global pandemic can’t stop you in your tracks. Be there for your service users 24/7, by introducing our automation first strategy.
Answer 80%+ of inquiries instantly, with Futr’s AI-Powered chatbot.
Fundraising
Feeling low
Book an appointment
Donation
I need someone to listen
What are the symptoms?
Help for my family
Support network
Is there a cure?
Research
Don’t leave your service users on hold
We all need help, and thankfully you’re always there for us
Sometimes though, our problems are quick and easy to solve.
No need to extend support times or hire more agents. Let users self-serve, day or night.
Hey there 👋 , I’m your virtual assistant. How can I help you today?
| Is there a support group near me?
Super charge your support team
Save call handlers from time-sapping repetitive questions and let them breathe a sigh of relief.
From Web to WhatsApp, enable your service users to self-serve by signposting to new tools and resources
And let your agents focus on the users that need them most.
Thanks for that, I would also like to understand more family support. Can you transfer me to an agent please?
No problem, transferring you to speak to someone now, you’re 1st in the queue
You can still ask questions while you wait
Hi, how can I help?
Agent Joined
The happy agent formula
Agent + Automation + Live Chat = Happy users
25%
Wait times down
80%
Top case drivers addressed with automation
24/7
Round the clock service
0
Additional agents hired
“The value we get from Futr’s platform is huge. The increased bandwidth we now have is transforming our service offering and the number of people it reaches.”
Be there for your service users – on every channel
Speak to Omar to hear how he can help
Automation built for humans, by humans.
Stay ahead of your users’ needs, automating answers before they’re even asked.
Create your first answer in under 60 seconds
Register an account on the Futr Platform
Deploy our bank of over 1,000 questions
Tag your quick fire top FAQ
Go live with your bot