Leading online social housing publication, Housing Digital, has announced its Top 30 Digital Housing Providers, with Futr’s clients believe housing and Ongo finishing second and eleventh respectively.
Housing Digital’s Top 30 Digital Housing Providers
In its final list of leading housing digital innovators, compiled and adjudicated by an expert panel of judges, the publication sought to: “celebrate those providers who had reacted and responded to the challenges of the pandemic so they could continue to meet the needs of their tenants.”
“It’s clear from the submission that digital aspirations are embedded across the business and have the customer at the forefront.”
Housing Digital, the leading online social housing publication, on believe housing
Both believe housing and Ongo have deployed Futr’s automated customer contact solutions, which offer customers 24/7 access to information and advice in their chosen language.
Housing Digital’s judges commented on believe housing: “It’s clear from the submission that digital aspirations are embedded across the business and have the customer at the forefront.”
While of Ongo, they said: “The pandemic has obviously accelerated their approach to digital transformation, with some positive outcomes that will benefit the customer.”
Kitty Hadaway, Housing Account Manager at Futr comments: “We’d just like to take this opportunity to offer our congratulations to both Ongo and believe housing.
“From our experience, both organisations take a highly progressive, customer-first approach to digital transformation, which includes considering and adopting the latest customer contact technology.
“From our experience, both organisations take a highly progressive, customer-first approach to digital transformation”
Kitty Hadaway, Housing Account Manager at Futr
“Obviously their inclusion in Housing Digital’s Top 30 is an acknowledgement of both organisations’ broader digital strategies, but we hope that our automated customer contact solutions played a significant part in helping them achieve this much-deserved recognition.”
Click here to read more about Housing Digital’s Top 30 Digital Housing Providers and review all the shortlisted landlords.
Discover more about how Futr is working with Ongo and Believe Housing Group here.
Got any questions? Email us at: hello@futr.ai
