Gill Hinds, E-commerce and CRO manager at Denby Pottery came to Futr, looking for a solution to enhance customer experience and the customer journey. For
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How charities can drive digital transformation through chatbots
This eBook explores how you can implement customer service chatbots and why it’s so important in today’s changing customer service landscape. “Instant” customer experience (CX)
Travel chatbots are transforming the hospitality and tourism sector, introducing new efficiencies by acting as virtual guides and booking assistants. But how exactly are travel