Don’t leave your citizens waiting on hold
Your citizens need you more than ever. Be there 24/7, by introducing our automation first strategy.
Answer 80%+ of inquiries instantly, with Futr’s AI-Powered chatbot, and reach your digital self serve goals today.
Being on hold is no fun…
Citizens can be demanding, but who can blame them. We all want instant answers to questions.
The good news is that 80% of queries relate to just a handful of problems.
Super charge your customer service agents
Save agents from time-sapping repetitive questions and let them breathe a sigh of relief.
From Web to WhatsApp, enable your residents to self-serve by signposting to new tools and customer portals
And let your agents focus on the residents that need them most.
The happy support formula
Agent + Automation = Happy Citizens
“We receive in excess of 440k calls to the contact centre each year – with a huge number of common questions.”
Don’t leave your residents heartbroken
Speak to Kitty to hear how he can help
Automation built for humans, by humans.
Stay ahead of your citizens’ needs, automating answers before they’re even asked.
Create your first answer in under 60 seconds