Multi-lingual live chat
Engage in live chat in over 120 languages real-time – straight out of the box.
When automation isn’t enough, connect your HR team seamlessly to your desk and non-desk workforce on any channel and in any language.
Engage in live chat in over 120 languages real-time – straight out of the box.
Enjoy end-to-end security architecture with military-grade data encryption in transit and at rest.
Don't be constrained by seat charging. Spread the load across as many users as fits your organisation.
Schedule when your HR team is available for live chat. Out of hours, revert to automated FAQ or create a ticket for the next day.
Boost usage by connecting live chat on the channels your workforce already use every day.
Sign up and start engaging with your workforce today – no complex set-up here.
Switch seamlessly between Automate and LiveChat to best serve your workforce.
Let staff members chat in whatever language they feel most comfortable, safe in the knowledge that you can deal with it real-time in English.
Add common queries to your knowledge base at the end of each chat.
Opt to single-click to retrain our machine learning models and reduce the demand on your live chat agents.
Get invaluable insights into what your workforce’s most pressing concerns are and how they’re being dealt with.
Track down usage to the minute and pinpoint time saved and value for money.
Receive live chat from:
Data encryption in transit and at rest
24/7
Rich insights including:
Action prompts to help