There is little doubt that emerging technologies are drastically impacting all aspects of running a business. Undoubtedly, chatbots and AI have become necessary – and expected! – customer service tools that allow growing organisations to build essential interpersonal relationships with their customers.
But, at the same time, AI tools such as ChatGPT can have several more uses and benefits, starting with making managing growing teams – effortless!
As the job market continues to evolve, the competition to secure the best talents has never been more fierce. Fortunately, Futr’s AI-powered tools can help! Learn how ChatGPT can be used to manage large and international teams while providing a unified level of service. Let’s dive in!
Using ChatGPT in Your Business: Let’s Cover the Basics
To understand how to use AI and ChatGPT to your advantage, it is important to cover the basics of AI and AI-powered chatbots. Let’s answer a few key questions below.
What Is Artificial Intelligence?
Understandably, the first question that needs answering is “What is AI?”. Simply Artificial Intelligence refers to the process of using technologies, machines, and data to simulate human intelligence processes. Thanks to advanced computer systems and the growing availability of accurate data, AI systems can now be used to process natural language, recognise speech, or visualise a physical space.
How Does AI Work?
Given the fact that it uses big data and emerging technologies, AI is undeniably complex. However, when it comes down to understanding how Artificial Intelligence works, you may be able to benefit from a simple explanation: sophisticated algorithms are able to analyse and combine large amounts of data in seconds, which allows the software to identify patterns and features in the dataset.
These patterns are then used by software to provide answers and actions through a web or mobile app, usually when a prompt is provided.
As this technology continues to evolve, businesses of any nature – from tourism to warehouses – should take advantage of AI-powered chatbots to manage their teams. Let’s look at the benefits of this business choice below.
Why Is Artificial Intelligence Important? The Benefits of Chat GPT in Managing Large Teams
The talents you are able to hire and retain are among your business’s greatest assets. However, in today’s ever-changing job market retaining your best employees is more challenging than ever. Fortunately, some technologies can help you better understand what today’s talents want in their employer and deliver a better experience – starting with ChatGPT. Here’s what you need to know.
Boosting Your Employee Relations With an AI Chatbot
AI can improve your customer service by helping you connect with each user in real-time. This benefit extends to employees, recruits, and even third-party service providers, such as contractors. Thanks to an AI-powered chatbot, you can provide any stakeholder in your company with relevant and current information at all times.
Real-Time Troubleshooting With a Live Chat
Whether there is an issue with payments that need resolving immediately, or an employee is having problems with one of the company’s systems, a multi-channel live chat can help troubleshoot issues in real-time. This is important to ensure that technical problems don’t get in the way of productivity or affect your employees’ trust in your company.
Providing Online Customer Care and Employee Services 24/7
Some of the trends that are shaping the job market include transparency, connectivity, remote work, and flexibility. Adopting AI-powered solutions such as ChatGPT can help your company remain relevant as these trends take over. Indeed, AI chatbots with conversational forms allow you to deliver relevant information to your employees at any time and across multiple locations.
Saving Time and Resources With High Levels of Automation
Chatbots can provide unparalleled levels of automation, which can help you save precious time and resources when managing a large team. AI-powered chatbots can automate tasks and functions such as planning a meeting, delivering reminders to team members, circulating updates, and providing important information. These chatbots can also be used to answer questions and prevent technical issues that can significantly hinder your team’s productivity levels.
Boosting Workplace Inclusivity and Accessibility
AI-powered chatbots are fluent in over 120 languages, which creates a communication channel that is both inclusive and accessible to all. This is crucial for companies who are looking to extend their talent pool globally or start creating international connections.
Collecting Relevant and Accurate Employee Feedback
Thanks to Chat GPT, companies can now deliver interactive survey forms to their employees and contractors. These represent an engaging way for businesses to collect relevant and accurate employee feedback, which can be used to hone their competitive edge as employers and improve the workplace for everyone.
Become a Better Employer and Attract World-Class Talents With Chat GPT
If you are looking to become an even more desirable employer for the industry’s top talents, look no further than AI-powered tools such as ChatGPT and chatbots. At Futr AI we can help you design and integrate an ad hoc solution designed around your needs. Get in touch with our team today and request a demo to get started.
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