Benefits Of Incorporating Conversational AI For Business
Powered by natural language processing (NLP), conversational AI is an advanced technology capable of simulating human speech and interactions. Although this technology is relatively recent,
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CogX Festival 2023 – Our Key Takeaways from the Event
CogX Festival is one of the largest conferences in the world focused on conversations around AI and ground-breaking technology. This year’s event unfolded in the
6 Best Live Chat Software Solutions for eCommerce Stores
Live chats play a vital role in helping your eCommerce business stand out from the crowd, guarantee stellar customer support, and ultimately build the foundations
Unlocking Efficiency: How the Best AI Chatbots Streamline Customer Support for High Street Retailers
Over the past years, the high street retail market has undergone a profound transformation. During the pandemic, people turned to online portals for their shopping
AI vs. Humans: Striking the Perfect Balance in Customer Support
AI-powered support and chatbots represent an essential tool to elevate your customer service strategy, provide an even better experience to retail customers, and ultimately remain
7 Ways Chat Service Software Can Reduce Operating Costs for Customer Support Teams
When it comes down to setting your retail venture above the competition, nothing matters as much as your customer service strategy. According to statistics, businesses