Using AI to Drive Cost Savings at Denby Pottery
AI Frees Up Customer Service Team from Routine Inquiries Denby Pottery is one of the most esteemed manufacturers of stoneware and pottery in the UK,
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Delivering Capacity for Critical Services at BPAS
Opening up a new comms channel to service more in need BPAS (British Pregnancy Advisory Service) is a leading reproductive healthcare charity in the United Kingdom.
Enhancing Superdrug’s Customer Experience with AI Chat
Self-serve AI Chat Solution Delivers Significant Efficiencies Superdrug is the one of the largest health and beauty retailers in the UK with over 800 stores. The
Delivering services for Bipolar when the stakes are high
Bipolar UK is the only national charity dedicated to supporting individuals and families affected by bipolar – one of the biggest mental health challenges of the 21st century, impacting over one million people in the UK.
Suffolk Constabulary: Live chat for domestic abuse victim support
Assistant Chief Constable of Suffolk Constabulary, Rob Jones, worked with Futr to roll out a Domestic Abuse support for victims through Futr’s live chat solution.
Bolton at Home: Kickstarting a digital transformation journey
Bolton at Home own and manage over 18,000 homes. Residents are at the heart of everything this social landlord does and so providing tenants with the
CALM – Leading the movement against suicide
The Campaign Against Living Miserably (CALM) is leading a movement against suicide. Every week 125 people in the UK take their own lives. And 75%
Newham Council – Where Residents Speak 103 languages
How to communicate with residents when they speak 103 different languages Nestled between the River Thames Royal Docks and the Stratford Olympic Stadium, Newham Council
Ongo Homes – Getting It Right
Getting Automatic Customer Contact Right at Ongo Homes After a first foray into conversational chatbots, Ongo – the largest housing provider in North Lincolnshire –