Stay on top of your customers’ complaints and learn more about their most common frustrations.
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Streamlining Customer Support with AI
Live Chat and AI Chatbots You Can Trust
Enhance customer support efficiency by deploying AI chatbots and live chat solutions that operate 24/7.
Our technology can handle up to 80% of routine inquiries, freeing your team to focus on more complex issues.
With auto-translation in over 145 languages, your support center can cater to a global audience seamlessly.
Chatbot automation
Wait time
-
1
%
Top case drivers addressed with automation
1
%
Round the clock service
2
4/7
Additional agents hired
0
read our case studies
Case Studies
Case studies
Title Number #1
Through extensive experience and broad expertise, we always offer the highest quality our clients can get.
Case studies
Title Number #2
Several years in the industry have given us invaluable knowledge in the field which we pride ourselves in.
Case studies
Title Number #3
We always guarantee a good quality of our services/projects to ensure that clients’ satisfaction is achieved.
Features
Discover our live chat and chatbot features
Collect Feedback
Enjoy end-to-end security architecture with military-grade data encryption in transit and at rest.
Live Chat Handover
Seamlessly escalate complex conversations to your live agents.Â
Auto-translate queries and responses, making your live agents fluent in 120+ languages.
Omnichannel Support
Talk to your customers on any digital channel, from your website to WhatsApp and Facebook.
Chatbot automation
Provide instant answers to common questions 24/7
Intelligent self-service
Bring self-service features to your customers
Over 80% of queries relate to just a handful of frequently asked questions. Â
Ring-fenced LLM
Custom LLM trained of your org's data
Use your website or upload hundreds of PDFs and let our models do the hard work of sourcing answers and directing users to relevant information. And track it all to understand how your users are interacting with your data.
Smart Triage & Routing
AI Co-Pilot for your live chat agents
Support your agents with AI-driven suggestions and automated responses, enhancing the accuracy and speed of interactions.
Chatbot automation
Provide instant answers to common questions 24/7
Bring self-service features to your banking customers
Over 80% of queries about bank services relate to just a handful of frequently asked questions.Â
Over 200 chatbot integrations for banks
Choose from 200+ chatbot integrations for banks and financial institutions.Â
Live chat superpowers for your customer service agents
Futr integrates with any live chat software to escalate urgent bank queries to your live agents.Â
Our simple process
Automate correct answers before they’re even asked
With Futr’s AI chatbot platform, you can stay ahead of your customers’ needs and automate correct answers before they’re even asked.
Step 1: Deploy an off-the-shelf solution or let us map your live chat and automation strategy.
Step 2: Connect your data and existing enterprise service tools and processes.
Step 3: Auto-generate your dialogue flows, test, train and deploy our customer service platform.
Step 4: Review real-time metrics and analytics dashboards to iterate and demonstrate ROI.
