What’s Futr all about?

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Table of Contents

We are an award-winning UK Tech Company delivering cutting-edge solutions to service teams in the UK.

We are a VC backed tech start-up with the mission of delivering superpowers to support teams everywhere. From out-of-hours self-serve chatbots to making live chat agents instantly multilingual on any social or chat channel, Futr’s superpowers are transforming how organisations serve their audiences.

Founded in 2017 by our Co-founders Andy Wilkins and Lee Skryme, our unique SaaS platform delivers cutting edge solutions to service teams across the UK, including police forces, charities, government, housing associations and enterprises.  

We are proud to be redefining the service experience with conversational AI which current clients including several UK Police forces, mental health charities, housing associations and councils.  

Having built a market beating SaaS platform, we are successfully deploying intelligent chat solutions across the UK quickly with little, if any, upfront development required.  

With best-in-class features and analytics, we are helping to transform how organisations interact with their users.  

What we stand for #

Our values anchor us to our mission and guide our approach to engaging our customers and working together internally as a team.  

  • Loyalty– Belief in company and cause. Allegiance to the team. Strong relationships with each other and a commitment to transparent customer communication.  
  • Optimism– Look for the good. Keep an open mind. Face reality and move forward. Onwards and upwards. 
  • Inclusion– Champion diverse backgrounds, cultures and stories. Success depends on our collective energy, intelligence and contributions. Be seen. Be more.  
  • Trust– Our customers trust us with their personal information. We trust each other to take risks, speak up, ask for help, and be you. 
  • Will to win– Focused. Ambitious. Target driven. Challenge the issues that matter. Disagree, solve problems and provide consistent support to each other.

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