Natural language
Let your customers complete forms without having to leave the chat. See completion rates skyrocket.
Conversational forms powered by chatbots
Customers hate filling in forms — they’re time-consuming and inflexible.
Transform your completion rates and quality of data by deploying chatbot-powered conversational forms across all your digital channels. Whether you want to capture emails for lead generation or help customers use your services online, make the process easier with conversational customer forms.
Our chatbot-powered conversational forms are available 24/7, helping you keep your customers engaged.
Make filling in forms engaging and convenient
Omnichannel Support
Talk to your customers on any digital channel, from your website to WhatsApp and Facebook.
Clean and Secure Data
Automatically validate and secure your customer data as it comes through the chat and into your systems.
Live Chat Handover
Escalate complex conversations seamlessly to your live agents.
Government Grade Security
Enjoy end-to-end security architecture with military-grade data encryption in transit and at rest.
Multi-Language Support
Make your customer forms available in 120+ languages straight away.
From government to business, our chatbots are used by over 1,000 organisations:
Conversational chat forms on any channel
Empower your customers to complete forms on the go on any channel. With Futr, your conversational forms can help customers:
- Apply for something
- Report something
- Pay for something
- Track something
- Change something.
Validate data in real time and provide contextual help within the conversation.
Integrate chatbots with your existing tools and systems
Our chatbot and live chat platform integrate with multiple back-end systems to deliver a wide range of conversational forms seamlessly.
Let customers complete their applications and forms quickly and on the go in their preferred chat channel. Futr will also make your customer forms available in over 120 languages instantly.
Use customer chat analytics data to measure engagement
Use our built-in analytics dashboard to get real insights into how your customers engage with you, when and on what channel.
Track usage to the minute and pinpoint time saved and value for money. Explore your data and make fast, data-driven actions to drive efficiency and boost customer engagement.
Discover our live chat and chatbot features
Set up
Forms
- Integrate with popular platforms
- Alternately use email to consolidate & manage
- Custom integrations available on request
Deployment
Channels
Seamless deployment on:
- Web / intranet pop-up
- Facebook Messenger
- Skype
- Telegram
- Microsoft Teams
- Slack
- Text
- Viber
Security
Data encryption in transit and at rest
Usage
Languages
- 120+ languages
- Auto-detected
- Auto-translated
Usage levels
- Unlimited users
- Unlimited chat interactions
- Fixed price to budget
Availability
24/7
Manage
Analytics
Rich insights including:
- Usage analysis
- Content analysis
- Conversation analysis
- Channel analysis
- Language analysis
- Sentiment analysis
Iterate
Action prompts to help
- Update and manage connections
- Add new admin functionality
- Drive customer campaigns