A chatbot your customers can bank on

Customers’ expectations are on the rise, and banks that don’t provide high-quality self-service risk getting left behind.

Empower every customer with conversational AI for rapid and real-time banking transactions and resolutions..

Go automation first now and put an end to wait-times with Futr’s AI-powered chatbot.

Update information

Lost card

Get a loan

Check balance

Book an appointment

Find a branch

Cancel card

Query transaction

“Chatbot technology offers bank customers digital engagement with advice, personal financial data analysis and transactions within the context of their articulated needs.”

Stessa Cohen, Sr Director Analyst, Gartner

Self-service that keeps customers satisfied

Empower customers to self-serve with Futr’s on-demand conversational banking chatbot.

Anytime, anywhere, let your customers:

Find a branch
Book an appointment
Apply for a loan
Change contact information
Query a transaction
Cancel a card

Hi there 👋 , I’m your virtual assistant. How can I help you today?

Stolen card

Change details

Find a branch

Apply for a loan

Ask anything

| I think I have lost my card but I’m not sure?

Self service – tailor made

Anytime, anywhere, let your customers:

• Change something
• Check something
• Track something
• Report something

You’re good to go with 200+ integrations
pre-built and ready to deploy.

Hey Hannah 👋, I’m your virtual assistant. How can I help you today?

I would like to inquire about a personal loan

Happy to help, whats your 8 digit reference number?

xxxx-xxxx

Thanks, please can you confirm your DOB

11/04/1974 circle

Thanks Hannah, we’re connecting you to an agent now

Last name: Smith
Date of Birth: 11/04/1974
Address: 1468 ABC Dr.
Status: Pending
Delivery date: Monday 22nd July

Skip the line to agent success

Save agents from time-sapping repetitive questions and let them breathe a sigh of relief.

Futr integrates with live chat software to escalate high-value requests to agents for focused support

Let your agents focus on the customers that need them most.

I want to discuss a transaction I don’t recognise . Can you transfer me to an agent please?

No problem, transferring you to speak to someone now, you’re 3rd in the queue

You can still ask questions while you wait

Hi, how can I help?

Agent Joined

The happy customer formula

Agent + Automation = Happy customers

25%

Wait times down

80%

Top case drivers addressed with automation

24/7

Round the clock service

Additional agents hired

Don’t leave your customers heartbroken.
Speak to Georgia to hear how she can help

Georgia Williamson

EMEA Financial Services Lead

Speak to Georgia today

Automation built for humans, by humans.

Stay ahead of your customers’ needs, automating answers before they’re even asked.
Create your first answer in under 60 seconds

1. Deploy our off-the-shelf features or let us map your automation strategy

2. We connect your data and existing enterprise tools & processes

3. We auto-generate your dialogue flows, test, train & deploy

4. Review real-time metrics & analytics dashboards to iterate and evidence ROI

Put self-service at the heart of your
customer service strategy.

Go automation first