A chatbot your customers can bank on

Customers’ expectations are on the rise, and banks that don’t provide high-quality self-service risk getting left behind.

Empower every customer with conversational AI for rapid and real-time banking transactions and resolutions..

Go automation first now and put an end to wait-times with Futr’s AI-powered chatbot.

Update information
Lost card
Sign up
Get a loan
Check balance
Book an appointment
Find a branch
Cancel card
Query transaction

Self-service that keeps customers satisfied

Empower customers to self-serve with Futr’s on-demand conversational banking chatbot.

Anytime, anywhere, let your customers:

  • Find a branch
  • Book an appointment
  • Apply for a loan
  • Change contact information
  • Query a transaction
  • Cancel a card
Hi there 👋 , I’m your virtual assistant. How can I help you today?
Stolen card
Change details
Find a branch
Apply for a loan
Ask anything
hand cursor icon.
| I think I have lost my card but I’m not sure?

Self service – tailor made

Anytime, anywhere, let your customers:

• Change something
• Check something
• Track something
• Report something

You’re good to go with 200+ integrations
pre-built and ready to deploy.

Hey Hannah 👋, I’m your virtual assistant. How can I help you today?
I would like to inquire about a personal loan
Happy to help, whats your 8 digit reference number?
xxxx-xxxx
Thanks, please can you confirm your DOB
11/04/1974 circle
Thanks Hannah, we’re connecting you to an agent now
Last name
Smith
Date of Birth
11/04/1974 circle
Address
1468 ABC Dr.
Status
Pending
Delivery date
Monday 22nd July

Skip the line to agent success

Save agents from time-sapping repetitive questions and let them breathe a sigh of relief.

Futr integrates with live chat software to escalate high-value requests to agents for focused support

Let your agents focus on the customers that need them most.

I want to discuss a transaction I don’t recognise . Can you transfer me to an agent please?
No problem, transferring you to speak to someone now, you’re 3rd in the queue
You can still ask questions while you wait
Hi, how can I help?
Agent Joined

The happy customer formula

Agent + Automation = Happy customers

25%
Wait times down
80%
Top case drivers addressed with automation
24/7
Round the clock service
0
Additional agents hired

Don’t leave your customers heartbroken.
Speak to Georgia to hear how she can help

My Post-3

Georgia Williamson

EMEA Financial Services Lead

Speak to Georgia today

Automation built for humans, by humans. 

Stay ahead of your customers’ needs, automating answers before they’re even asked.
Create your first answer in under 60 seconds

1. Deploy our off-the-shelf features or let us map your automation strategy
2. We connect your data and existing enterprise tools & processes
3. We auto-generate your dialogue flows, test, train & deploy
4. Review real-time metrics & analytics dashboards to iterate and evidence ROI

Put self-service at the heart of your
customer service strategy.