Supercharge customer service with live chat and AI chatbots
Raise customer satisfaction levels by deploying our live chat solution and AI chatbots across all your customer service channels.
Free Four-Week Trial
AI Chatbot & Live Chat Superpowers
Omnichannel Customer Service Chatbots
120 Languages Supported
Dedicated Account Manager
“The ability to provide our users with support in and out of live service hours, has been critical for us.”
Campaign Against Living Miserably
“Futr’s live chat has given us a channel to better protect our victims where they aren’t able to pick up the phone.”
“Futr is opening up digital channels for the police and the quicker we can do that the better”
“Providing automated support in any language greatly benefits our customers whilst reducing our contact costs.”
From government to business, our AI chatbots are used by over 1,000 organisations:
Use AI chatbot technology
to automate customer service
When a customer asks questions, they want answers — fast.
The good news is that up to 80% of customer queries relate to just a handful of problems. Our chatbots can field frequently asked questions and provide self-service features 24/7.
No need to extend support times or hire more agents.
Empower customer service representatives
with our live chat solution
Save your live agents from time-sapping and repetitive questions. Triage customer queries so your customer support teams can focus on customers that need them most.
Futr makes interactions with your customers more meaningful. Our live chat solution automatically translates questions and responses, making your live agents fluent in over 120 languages.
Integrate existing service tools to customise self-service
Futr lets customers self-serve by signposting to service tools and customer portals. Anytime, anywhere, our AI chatbot platform helps your customers:
- Pay something
- Change something
- Check something
- Track something
- Report something.
You’re good to go with hundreds of live chat and chatbot integrations pre-built and ready to deploy.
- John Smith
- Date of Birth
- London, SE1 3ER
- Arrives today (PM)
- Tracking number
Use chat data to build better relationships with customers
Make business decisions based on real data from our AI chatbot platform.
- Get insights on customers who interact with your AI chatbots and improve your customer engagement strategies.
- Understand your customers’ pain points and uncover their challenges to improve your CSAT scores.
- Use Futr’s heatmap feature to learn when users are most active. Forecast the exact number of virtual assistants or customer service representatives needed during peak periods.
Customer satisfaction rating
Daily Cost Savings
User Sentiment by time of day
Data added to the knowledge base
Live chat and AI chatbot technology built for humans, by humans
With Futr’s AI chatbot platform, you can stay ahead of your customers’ needs
and automate correct answers before they’re even asked.
Start a free Futr trial and
build your first chatbot today!
Free four-week trial
No credit card required