Government-Grade AI That Works Where Others Can't

Proven in mission-critical environments handling millions of monthly communications across police forces, government & global enterprises

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Transform your Customer Employee Citizen Tenant Student Patient
Communications with with Zero-Risk AI Deployment

Our platform delivers secure AI chatbots, intelligent escalation, and co-piloted live chat with proprietary guardrails that eliminate hallucination risks.

Supporting 145+ languages with real-time translation, we operate successfully in highly regulated environments where failure is not an option.

Trusted by

Superdrug
NHS
Mercedes-Benz
Amazon
Futr AI, Bowel Cancer UK logo
UK Police
Futr AI, CALM
Sarawak
Waterfront Hotel
Keep Britain Tidy
Gaelic logo cmyk 6_12_18-01
chat-as-a-service

Smart conversational bots with intelligent triage, AI co-piloted live chat, and personalised self-service across 145+ languages. Our ring-fenced language models operate securely on any channel.

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AI Advisory services

Comprehensive conversational AI strategy with expert deployment, data privacy advisory, system integrations, and ongoing optimisation. End-to-end support throughout your transformation.

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Real-World Impact:
Use Cases & Success Stories

Discover how our advanced AI chat solutions transform user engagement across various sectors. Explore real-life applications and see the impact through our detailed case studies.

Streamlining Customer Support

See how AI can reduce response times and enhance customer service consistency and efficiency.

Streamlining Customer Support

Discover how Superdrug reduced query response times by 50% with our AI solutions.
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Boosting Retail Engagement

Understand how AI can personalise customer interactions and drive sales in retail.

Boosting Retail Engagement

Find out how Denby Pottery personalised customer interactions and increased sales through AI-driven chatbots.
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Enhancing Public Safety

Explore how AI can improve emergency response and community safety for public service organisations.

Enhancing Public Safety

Read how leading UK police forces leveraged AI chatbots to enhance emergency response times and public safety.
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Facilitating Employee Support

Learn how AI can enhance internal support systems for employees, slashing time spent on unnecessary admin.

Facilitating Employee Support

See how the UK Police transformed internal IT support systems for their staff using our AI tools.
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Enhancing Tenant Comms

Discover how AI improves communication (on any channel and in over 145 languages) and trust between tenants and housing associations.

Enhancing Tenant Comms

Read about Platform Housing Group and their success in building tenant trust with AI-assisted communication.
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Supporting Mental Health

Learn about AI's role in providing immediate support, intelligent triage and resources for mental health initiatives.

Supporting Mental Health

See how CALM used AI to provide timely support and vital resources for those in need.
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Anonymising Chat for Safety

Understand how anonymising chat interactions can enhance privacy and security for sensitive communications.

Anonymising Chat for Safety

Read about our anonymising chat solutions (on any channel) that ensured secure comms for the Police, protecting sensitive information of victims of domestic abuse.
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Custom Conversational Flows

Discover how tailored AI conversational flows can enhance user interactions and meet specific organisational needs.

Custom Conversational Flows

Learn how our custom conversational flows helped Rail Europe create personalised user experiences, improving engagement and satisfaction.
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3rd Party System Integrations

See how our AI integrates with 3rd party systems to create bespoke rules engines for seamless automation.

3rd Party System Integrations

Explore how we developed bespoke rules engines integrated with third-party systems to automate complex processes and improve operational efficiency for Rail Europe.
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About Futr's saas platform

Cutting-edge AI Communication Platform

Powered by our state-of-the-art software-as-a-service, Futr’s platform offers seamless, efficient user interactions and easy management. Benefit from the latest AI advancements through continual updates, ensuring your communication solutions remain at the forefront of technology. Stay ahead of user needs with minimal ongoing maintenance.

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Testimonials
Curious about what people say about us & our services?
“The ability to provide our users with support in and out of live service hours, has been critical for us.”
Simon Gunning, CEOCampaign Against Living Miserably
Simon Gunning, CEO
“Futr’s live chat has given us a channel to better protect our victims where they aren’t able to pick up the phone.”
Natalie Sawyer, Control RoomNorfolk Police
Natalie Sawyer, Control Room
"The support we've had from Alice and the team at Futr from the moment we set up our chatbot has been brilliant, really getting great tips and advice from experts has made a huge difference"
WAYNE RUSSELL, Senior CS ManagerSuperdrug
WAYNE RUSSELL, Senior CS Manager
"Futr has enabled us to provide immediate, accessible support to students from across the globe, ensuring they receive the information they need to make informed decisions about their future education."
FIONA MACMILLAN, Lead Engagement OfficerUniversity of Aberdeen
FIONA MACMILLAN, Lead Engagement Officer
"it's really easy to use - the interface is very user-friendly and has a lot of functionality - the language support is great"
Gill Hinds, CRO ManagerDenby Pottery
Gill Hinds, CRO Manager
"The product is customisable to our needs as a small organisation supporting a wide community, and the service is excellent, with personable, supportive staff"
Molly Shindler, Senior Peer SupportBipolar UK
Molly Shindler, Senior Peer Support
"We receive an overwhelming number of enquiries, but the chatbot is now reducing this and helping many of our website visitors."
Greg Herzburg, Business AnalystKeep Britain Tidy
Greg Herzburg, Business Analyst
“Our tenants want to be able to do things quickly, simply and easily. Futr enables us to offer just that.”
Warren Brierley, Head of Customer Experience Bolton at Home
Warren Brierley, Head of Customer Experience
“Futr’s platform provides us with useful insights to help us better manage and equip our contact centre to work more effectively.”
Colin Tempest, Director of TechnologyBelieve Housing
Colin Tempest, Director of Technology
“What was great was Futr’s readiness to develop new features really quickly, and quite a lot of those were done in the weeks as we were doing the project so we could test them.”
Rob Jones, Assis. Chief ConstableSuffolk Police
Rob Jones, Assis. Chief Constable
"Our chatbot is now a key part of handling our customer enquiries - very happy with Futr's offering"
John Walmsley, Customer Strategy & Insight ManagerPrima Housing
John Walmsley, Customer Strategy & Insight Manager