Supercharged chat services
at your fingertips
Auto & Live Chat in any language on any channel: supercharged with AI. Welcome to the Futr of customer service.
Resolve more support interactions with less effort in any language or channel
Our platform delivers cutting edge chat solutions to service teams across the UK and the world, redefining the service experience. Our clients include a number of police forces, charities, housing associations and leading retailers across the UK.
Features
Live and auto chat that improves the customer experience
Chatbot Automation
Use Futr chatbot automation to answer frequently asked questions
Chatbot Automation
Let Futr deploy a chatbot on all your digital channels, from Your website to your social media accounts.
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Conversational Forms
Futr conversational forms are powered by chatbots and are available 24/7
Conversational Forms
Transform your completion rates and quality of data by deploying chatbot-powered conversational forms across all your digital channels.
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Integrations
Use our live chat and chatbot integrations to “talk” to your APIs
Integrations
Add a conversational layer to your communications and automate responses to common questions by linking Futr to your existing tech stack.
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Chatbots for Bookings
Increase leads and sales with chatbots for reservations and online Bookings
Chatbots for Bookings
Say goodbye to long wait times and nonstop phone calls. Our chatbots for reservations and online Bookings are here to assist your live agents.
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Chat Surveys
Get customer feedback through live chat and chatbot surveys
Chat Surveys
With our multilingual chat features, your customers can instantly read and respond to your surveys in 120+ languages.
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ChatGPT
Start using the power of GPT and generative AI in a low risk way that you have total control over
Generative AI
Let our AI monitor your live chat conversations and suggest possible answers to questions to your live agents in real time
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Multi-Channel Live Chat
Connect to customers at the right place and time through AI-powered live chat
Multi-Channel Live Chat
Our AI-powered live chat platform quickly escalates complex conversations that need a human touch to your live agents.
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Multilingual Chat
Get instant multilingual chat from your chatbots and live agents
Multilingual Chat
Make your chatbots and live agents instantly fluent in more than 120 languages.
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GDPR Service
Real-time auto-anonymisation for secure & compliant customer conversations
Data Privacy
Protect Personal Identifiable Information (PID) and ensure Data Privacy with Futr’s GDPR Service.
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About Futr
Chat technology built for humans, by humans
With Futr’s chat services platform, you can stay ahead of your customers’ needs and automate correct answers before they’re even asked.
Experience Excellence
We're a group of tech optimists with a passion for using disruptive tech for good to help drive efficiencies & growth
Testimonials
Curious about what people say about us & our services?
“The ability to provide our users with support in and out of live service hours, has been critical for us.”
Campaign Against Living Miserably 
“Futr’s live chat has given us a channel to better protect our victims where they aren’t able to pick up the phone.”
Norfolk Police 
“Futr is opening up digital channels for the police and the quicker we can do that the better”
Northamptonshire Police 
“Providing automated support in any language greatly benefits our customers whilst reducing our contact costs.”
Ongo Homes 
Our simple process
Automate correct answers before they’re even asked
Get started with live chat and AI auto chat technology built for humans, by humans. With Futr’s AI chatbot services platform, you can stay ahead of your customers’ needs and automate correct answers before they’re even asked.
Step 1: Chat with one of our team to select the best plan for your organisation
Step 2: Our models will learn your data sources, map your workflows and connect integrations
Step 3: We'll train, test and deploy your solution, benchmarking your 'now' to evidence ROI
Step 4: We'll review real-time metrics and advise on best practices to keep improving performance
Start a free Futr trial and build your first chatbot today!
- Free four-week trial
- No credit card required
Let's discuss now
Get in touch with us
Instant response times. Please reach out.
Make use of our friendly chat assistant below to self-serve straight away, or live chat with one of our awesome team during office hours.