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Give your support team super powers

Request a free demo to see first hand how our chatbot will help your team focus on the tasks that need them most.

  • Free Four-Week Trial

  • Chatbot & Live Chat Superpowers

  • Omni-channel Customer Support

  • Over 100 Languages Supported

  • Dedicated Account Manager

Request Your Free Demo
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Male profile

“The ability to provide our users with support in and out of live service hours, has been critical for us.”

Campaign Against Living Miserably

Female profile

“Futr’s live chat has given us a channel to better protect our victims where they aren’t able to pick up the phone.”

Norfolk Police

Male profile

“Futr is opening up digital channels for the police and the quicker we can do that the better”

Northamptonshire Police

Male profile

“Providing automated support in any language greatly benefits our customers whilst reducing our contact costs.”

Ongo Homes

From government to business, our chatbots are used by over 1,000 organisations:

Trade long wait times
for instant support

We all want instant answers to questions.
The good news is that up to 80% of queries
relate to just a handful of problems.

No need to extend support times or hire more
agents. Enable self-serve, day or night.

Hey there 👋, I’m customers your virtual assistant. How can I help you today?
Pay rent
Book a repair
Report anti-social behaviour
What is my rent balance
Ask anything
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| How do I top-up my electricity?

Super charge your customer service agents

Save agents from time-sapping repetitive questions and let them breathe a sigh of relief.

From Web to WhatsApp, let your customers self-serve by signposting to new tools and customer portals

And let your agents focus on those that need them most.

Thanks for that, I would also like to discuss my rights as a tenant. Can you transfer me to an agent please?
No problem, transferring you to speak to someone now, you’re 3rd in the queue
You can still ask questions while you wait
Hi, how can I help?
Agent Joined

Integrate existing tools to customise self service

Anytime, anywhere, let your customers:

• Pay something
• Change something
• Check something
• Track something
• Report something

You’re good to go with hundreds of integrations
pre-built and ready to deploy.

Hey there, I’m your virtual assistant. How can I help you today?
When is my delivery arriving?
Happy to help, what’s your 6 digit payment reference number?
GXA-229
Thanks, please can you confirm your date of birth?
11 April 1974 circle
Thanks John, your delivery is currently scheduled for this afternoon.
Name
John Smith
Date of Birth
11/04/1974 circle
Address
London, SE1 3ER
Status
Arrives today (PM)
Tracking number
GXA-229

Build better relationships with more data

Make business decisions based on real data.

  • Get to know customers who talk with your
    chatbot and build relationships
  • Understand sentiment and uncover root causes
    to challenges to improve your CSAT scores
  • Use the heatmap to find out when your users
    are the most active to project the number of
    live agents needed during peaks.

Customer satisfaction rating

CSAT Score
83%
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Daily Cost Savings
£7,235
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Most Popular Questions
Where is my order?
I want to change by booking
User Sentiment by time of day
71%
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Data added to the knowledge base
3 Q&As
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Most popular answers
Tracking
Report incident
Other issue
Tracking NPS
91%
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Automation built for humans, by humans. 

Stay ahead of your customers’ needs, automating answers before they’re even asked.
Build your automation first solution today.

1. Deploy our off-the-shelf features or let us map your automation strategy
2. We connect your data and existing enterprise tools & processes
3. We auto-generate your dialogue flows, test, train & deploy
4. Review real-time metrics & analytics dashboards to iterate and evidence ROI
Start a free Futr trial and
build your first chatbot today!
  • Free four-week trial

  • No credit card required