Read more about the article The Royal Borough of Greenwich: Overcoming the practical and emotional challenges of lockdown
The Royal Borough of Greenwich: Overcoming the practical and emotional challenges of lockdown blog post

The Royal Borough of Greenwich: Overcoming the practical and emotional challenges of lockdown

Leadership Through the Pandemic In this edition of our Spotlight on Housing series, we spoke to Dewbien Plummer, Head of Housing Strategy and Improvement at the Royal Borough of Greenwich. Dewbien describes the human…

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Read more about the article Overcoming Barriers for Digital Transformation
Overcoming Barriers for Digital Transformation blog post

Overcoming Barriers for Digital Transformation

We recently commissioned a survey with Inside Housing to understand where social landlords are in their digital transformation journey. The survey revealed an overall trend towards greater digital adoption, with social landlords looking at ways to improve choice for residents.…

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Read more about the article Accelerating digital transformation — Insights from Grand Union’s CEO
Accelerating digital transformation — Insights from Grand Union’s CEO blog post

Accelerating digital transformation — Insights from Grand Union’s CEO

Change for the Best: 2020 in Review  In this edition of our Spotlight on Housing series: 2020 In Review, we spoke to the eminent Aileen Evans – Group Chief Executive at Grand…

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Read more about the article Inside Housing survey reveals where social landlords are in their digital transformation plans
Inside Housing survey reveals where social landlords are in their digital transformation plans blog post

Inside Housing survey reveals where social landlords are in their digital transformation plans

We recently launched a survey with Inside Housing to understand how far along social landlords are in their digital transformation plans. The social housing sector over the years has faced increasing…

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Read more about the article LBHF: How digital transformation has improved resident services and engagement
LBHF: How digital transformation has improved resident services and engagement blog post

LBHF: How digital transformation has improved resident services and engagement

In this Spotlight series, we sat down with the Assistant Director for Housing Management, Glendine Shepherd, from London Borough of Hammersmith and Fulham. Glendine has been there for over 16 years…

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Read more about the article Chatbots for housing: How conversational AI supports your residents
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Chatbots for housing: How conversational AI supports your residents

Chatbots for housing associations have the potential to reshape an entire industry through automation and conversational AI. Here’s what to expect from this paradigm shift. The Addison Act of 1919 introduced subsidising…

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Read more about the article Employer of the year — Insight from North Star Housing’s CEO
Employer of the year — Insight from North Star Housing’s CEO blog post

Employer of the year — Insight from North Star Housing’s CEO

Award-winning leadership Last week, Inside Housing announced the ‘Housing Heroes Awards’ winners in Manchester. Off the back of winning ‘Employer of the Year’, North Star Housing Group’s Chief Executive, Angela Lockwood, sat down with Futr’s…

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