Digital transformation in retail has come under focus over the past two years in the wake of disruptions and swift changes in customer behaviours caused by the COVID-19 pandemic. But…
The past two years of the pandemic have been marked by a period of rapid technological change. Amidst supply chain disruptions and changes in consumer behaviours, organisations have turned to…
Chatbots are all the rage today, particularly in the fast-paced world of retail. If you’re planning to digitally transform your live chat capabilities this year, we’ve put together a list…
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