Futr’s work to help social landlords bring digital choice to tenants during the coronavirus pandemic has been shortlisted for a national award. Creating digital choice for tenants and their social…
In this spotlight, we sat down with Tracey Lilley, Director of Housing and Community Safety at Brentwood Council. Tracey has been in the housing sector for 30 years and at Brentwood Council for…
Bolton at Home own and manage over 18,000 homes. Residents are at the heart of everything this social landlord does and so providing tenants with the best possible customer service is…
Leadership through the pandemic In this edition of our Spotlight on Housing series, we spoke to Emily-Rae Maxwell, Head of Housing and Neighbourhoods at Brent Council. Emily tells Futr why Brent Council is…
Watch the full vodcast here: https://vimeo.com/569857079/55387e58fd Futr’s UK Housing lead, Kitty Hadaway, recently sat down with Dean Anderson, the Director of Customer Service at Futures Housing to understand their customer centric digital approach. For…
https://youtu.be/a7Jj9c0wZrs Futr and Housing Digital Our UK Housing expert, Kitty Hadaway, spoke at a recent Housing Digital Social, reflecting on how the pandemic has catapulted digital transformation to meet residents’ changing expectations…
Leadership through the pandemic In this edition of our Spotlight on Housing series, we spoke to Helen Gregory, Director of Customer Service at Estuary Housing Association. Helen joined Futr’s housing lead, Kitty Hadaway, to…
Leadership through the pandemic In this edition of our Spotlight on Housing series, we spoke to James Hill, Director of Housing, Neighbourhood and Building Services at Portsmouth City Council. James spoke to us…
Leadership through the pandemic In this edition of our Spotlight on Housing series, we spoke to Ewelina Sorbjan, Head of Housing Services, Enfield Council.Ewelina describes how the past year pushed her to communicate even…
Futr Joins Tpas Member Spotlight Series and Webinar So much of what we do at Futr is about empowering landlords and their residents through intelligent, automated conversation. Over the past…
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