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Read more about the article Denby Pottery: Improving customer experience with instant answers 

Denby Pottery: Improving customer experience with instant answers 

  • Post author:web-designer
  • Post published:September 8, 2022
  • Post category:Customer Stories/Retail

Gill Hinds, E-commerce and CRO manager at Denby Pottery came to Futr, looking for a solution to enhance customer experience and the customer journey. For Denby, some key goals are…

Continue ReadingDenby Pottery: Improving customer experience with instant answers 
Read more about the article eBook: The Futr Playbook for Implementing Customer Service Chatbots

eBook: The Futr Playbook for Implementing Customer Service Chatbots

  • Post author:web-designer
  • Post published:September 8, 2022
  • Post category:eBook

This eBook explores how you can implement customer service chatbots and why it’s so important in today’s changing customer service landscape.   “Instant” customer experience (CX) features powered by AI-enabled self-serve…

Continue ReadingeBook: The Futr Playbook for Implementing Customer Service Chatbots
Read more about the article 3 Reasons tourism businesses should use travel chatbots

3 Reasons tourism businesses should use travel chatbots

  • Post author:web-designer
  • Post published:September 1, 2022
  • Post category:Charities

Travel chatbots are transforming the hospitality and tourism sector, introducing new efficiencies by acting as virtual guides and booking assistants. But how exactly are travel chatbots doing this? After two…

Continue Reading3 Reasons tourism businesses should use travel chatbots
Read more about the article 4 of the most common customer service mistakes you may be making

4 of the most common customer service mistakes you may be making

  • Post author:web-designer
  • Post published:September 1, 2022
  • Post category:Charities

The first two years of the pandemic have not only been a trying time for businesses in terms of revenue, but they’ve also been a period of trial and error…

Continue Reading4 of the most common customer service mistakes you may be making
Read more about the article The essential guide to travel technology in 2022: tools, use cases and tips

The essential guide to travel technology in 2022: tools, use cases and tips

  • Post author:web-designer
  • Post published:September 1, 2022
  • Post category:Charities

We live in the age of exciting travel technology. New innovations have changed how we travel, introducing new efficiencies and transforming the overall customer experience. But how exactly is this…

Continue ReadingThe essential guide to travel technology in 2022: tools, use cases and tips

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  • Denby Pottery: Improving customer experience with instant answers 
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