Read more about the article The Royal Borough of Greenwich: Overcoming the practical and emotional challenges of lockdown
The Royal Borough of Greenwich: Overcoming the practical and emotional challenges of lockdown blog post

The Royal Borough of Greenwich: Overcoming the practical and emotional challenges of lockdown

Leadership Through the Pandemic In this edition of our Spotlight on Housing series, we spoke to Dewbien Plummer, Head of Housing Strategy and Improvement at the Royal Borough of Greenwich. Dewbien describes the human…

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Read more about the article Lovehoney — Making the most of changes in retail during lockdown
Lovehoney — Making the most of changes in retail during lockdown blog post

Lovehoney — Making the most of changes in retail during lockdown

Spotlight on Retail In this edition of our Spotlight on Retail series, we spoke to Debbie Bond, the COO at Lovehoney who shared how they’ve been able to implement tech foundations during lockdown…

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Read more about the article Accelerating digital transformation — Insights from Grand Union’s CEO
Accelerating digital transformation — Insights from Grand Union’s CEO blog post

Accelerating digital transformation — Insights from Grand Union’s CEO

Change for the Best: 2020 in Review  In this edition of our Spotlight on Housing series: 2020 In Review, we spoke to the eminent Aileen Evans – Group Chief Executive at Grand…

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Read more about the article Perfecting agile channel strategy in the evolving world of retail
Perfecting agile channel strategy in the evolving world of retail blog post

Perfecting agile channel strategy in the evolving world of retail

In this Spotlight in Retail interview, we spoke with retail expert and leader Lars Axelsson. With over 20 years of experience working in the retail sector, Lars has built up a wealth…

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Read more about the article Mango: Exceptional customer experience in the changing world of retail 
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Mango: Exceptional customer experience in the changing world of retail 

In our recent Retail Spotlight, we spoke to Diego Sebastian, Customer Experience Director at Mango. Diego joins Futr’s Retail Lead, Simone Oloman, to reflect on how retail has changed and share his insight on how to provide…

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Read more about the article LBHF: How digital transformation has improved resident services and engagement
LBHF: How digital transformation has improved resident services and engagement blog post

LBHF: How digital transformation has improved resident services and engagement

In this Spotlight series, we sat down with the Assistant Director for Housing Management, Glendine Shepherd, from London Borough of Hammersmith and Fulham. Glendine has been there for over 16 years…

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Read more about the article Employer of the year — Insight from North Star Housing’s CEO
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Employer of the year — Insight from North Star Housing’s CEO

Award-winning leadership Last week, Inside Housing announced the ‘Housing Heroes Awards’ winners in Manchester. Off the back of winning ‘Employer of the Year’, North Star Housing Group’s Chief Executive, Angela Lockwood, sat down with Futr’s…

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Read more about the article Brentwood Council: Improving engagement with residents
Brentwood Council: Improving engagement with residents blog post

Brentwood Council: Improving engagement with residents

In this spotlight, we sat down with Tracey Lilley, Director of Housing and Community Safety at Brentwood Council.  Tracey has  been in the housing sector for 30 years and at Brentwood Council for…

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Read more about the article Brent Council: Learning from rent analytics to aid early interventions
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Brent Council: Learning from rent analytics to aid early interventions

Leadership through the pandemic  In this edition of our Spotlight on Housing series, we spoke to Emily-Rae Maxwell, Head of Housing and Neighbourhoods at Brent Council.  Emily tells Futr why Brent Council is…

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Read more about the article Estuary Housing Association: Fast-tracking digital adoption
Estuary Housing Association: Fast-tracking digital adoption blog post

Estuary Housing Association: Fast-tracking digital adoption

Leadership through the pandemic In this edition of our Spotlight on Housing series, we spoke to Helen Gregory, Director of Customer Service at Estuary Housing Association. Helen joined Futr’s housing lead, Kitty Hadaway, to…

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