Read more about the article Bolton at Home: Kickstarting a digital transformation journey
Bolton at Home: Kickstarting a digital transformation journey, Futr AI Case Study

Bolton at Home: Kickstarting a digital transformation journey

Bolton at Home own and manage over 18,000 homes. Residents are at the heart of everything this social landlord does and so providing tenants with the best possible customer service is…

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Read more about the article Brent Council: Learning from rent analytics to aid early interventions
Brent Council: Learning from rent analytics to aid early interventions blog post

Brent Council: Learning from rent analytics to aid early interventions

Leadership through the pandemic  In this edition of our Spotlight on Housing series, we spoke to Emily-Rae Maxwell, Head of Housing and Neighbourhoods at Brent Council.  Emily tells Futr why Brent Council is…

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Read more about the article Futures Housing Vodcast: A customer-centric digital strategy
Futures Housing Vodcast: A customer-centric digital strategy blog post

Futures Housing Vodcast: A customer-centric digital strategy

Watch the full vodcast here: https://vimeo.com/569857079/55387e58fd Futr’s UK Housing lead, Kitty Hadaway, recently sat down with Dean Anderson, the Director of Customer Service at Futures Housing to understand their customer centric digital approach. For…

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