AI-powered support and chatbots represent an essential tool to elevate your customer service strategy, provide an even better experience to retail customers, and ultimately remain competitive in today’s fast-changing market. …
When it comes down to setting your retail venture above the competition, nothing matters as much as your customer service strategy. According to statistics, businesses that view customer service as…
MAD//Fest is one of London’s biggest marketing and advertising celebrations where thousands of like-minded professionals come together in one space to inspire and connect. The festival spans across 3 days…
The world of retail is changing at an unprecedented speed. Today, most consumers are looking for a hyper-convenient digital experience. Because of this, it isn’t surprising that over the past…
London Tech Week is an annual event based in London which focuses on celebrating tech innovation, alongside the most innovative thinkers and talent of tomorrow. It spans across three days,…
No matter whether you run a local not-for-profit organisation or an international charity, customer service should be your top priority. Through stellar customer service, you can enhance your relationships with donors…
As a small to medium enterprise, your local audience is your lifeline. Winning over the loyalty and trust of your community allows your business to prosper and achieve long-term success.…
Building genuine and authentic relationships with your audience is critical to long-term success. But as you expand internationally, you are likely to face a major obstacle: communication issues. An option…
There is little doubt that emerging technologies are drastically impacting all aspects of running a business. Undoubtedly, chatbots and AI have become necessary - and expected! - customer service tools…
Building a relationship with your audience is more important than ever. But, as your business expands, striking meaningful conversations, maintaining relationships, and providing tailored customer service to each individual is…
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