Read more about the article Orbit Housing: Using tech to communicate with residents across 45,000 homes
Orbit Housing: Using tech to communicate with residents across 45,000 homes blog post

Orbit Housing: Using tech to communicate with residents across 45,000 homes

Leadership Through the Pandemic In this edition of our Spotlight on Housing series, we spoke to Andrew Richmond, Head of Communications at Orbit Group. Richmond recalls the leadership challenges faced in the initial lockdown…

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Read more about the article Mothercare: Turning the pandemic into a roadmap for a successful future
Mothercare: Turning the pandemic into a roadmap for a successful future blog post

Mothercare: Turning the pandemic into a roadmap for a successful future

Spotlight on Retail In this edition of our Spotlight on Retail series, we spoke to Kevin Rusling, the COO at Mothercare. Kevin shares the fascinating journey Mothercare has been on and how…

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Read more about the article Naked Wines: Using tech to supercharge customer experience
Naked Wines: Using tech to supercharge customer experience blog post

Naked Wines: Using tech to supercharge customer experience

Spotlight on Retail In this edition of our Spotlight on Retail series, we spoke to the David Crawford, the passionate Group CTO at Naked Wines about how they have strengthened their customer experience with tech…

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Read more about the article How Atom Bank is driving for customer experience perfection
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How Atom Bank is driving for customer experience perfection

Spotlight on Finance In this edition of our Spotlight on Finance series, we spoke to the passionate Michael Sherwood – Head of Digital Experience at Atom Bank. Michael shares his insight into how Atom has…

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Read more about the article Bringing joy to residents’ lives using technology — Insight from RHP’s CEO
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Bringing joy to residents’ lives using technology — Insight from RHP’s CEO

Digital Ambitions for 2021 In this edition of our Spotlight on Housing series, we spoke to David Done OBE, Chief Executive of the award-winning housing association, RHP. David shares his ambition to…

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Read more about the article How Greatwell Homes are using digital customer service technology
How Greatwell Homes are using digital customer service technology blog post

How Greatwell Homes are using digital customer service technology

Digital Ambitions for 2021 In this edition of our Spotlight on Housing series, we spoke to Chris Holloway, Head of Housing and Support Services at Greatwell Homes. Holloway told us of his ambitions to provide…

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Read more about the article Digital transformation & improving customer experience — Insight from Radius’s CEO
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Digital transformation & improving customer experience — Insight from Radius’s CEO

Digital Ambitions for 2021 In this edition of our Spotlight on Housing series, we spoke to the enigmatic John McLean – Chief Executive at Radius. John shares his insight into Radius’s digital transformation strategy and…

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