Digital marketing effectively raises awareness for your charity and increases donations when it’s used tactically.
While we are still living in the midst of a Global Pandemic, restrictions are lifted in most places and the world is getting used to the “new normal”. But what…
More brands are using chatbots than ever. The growing popularity of eCommerce and retail chatbots is largely due to their effectiveness at managing customer queries quickly while also boosting sales…
While chatbots in retail are no longer a new phenomenon, recent years have seen accelerated use. Now, retail brands of any size can make growth easier to achieve through the…
Spotlight on Retail In this edition of our Spotlight on Retail series, we spoke to Debbie Bond, the COO at Lovehoney who shared how they’ve been able to implement tech foundations during lockdown…
Digital transformation in retail has come under focus over the past two years in the wake of disruptions and swift changes in customer behaviours caused by the COVID-19 pandemic. But…
The past two years of the pandemic have been marked by a period of rapid technological change. Amidst supply chain disruptions and changes in consumer behaviours, organisations have turned to…
Chatbots are all the rage today, particularly in the fast-paced world of retail. If you’re planning to digitally transform your live chat capabilities this year, we’ve put together a list…
We recently commissioned a survey with Inside Housing to understand where social landlords are in their digital transformation journey. The survey revealed an overall trend towards greater digital adoption, with social landlords looking at ways to improve choice for residents.…
As retail continues to move online, a growing number of consumers also expect to communicate with brands online. Retail chatbots present an opportunity to optimise your online customer experience —…
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