London Tech Week 2023 – 3 Key Takeaways from the Event
London Tech Week is an annual event based in London which focuses on celebrating tech innovation, alongside the most innovative thinkers and talent of tomorrow. It spans across three days,…
London Tech Week is an annual event based in London which focuses on celebrating tech innovation, alongside the most innovative thinkers and talent of tomorrow. It spans across three days,…
No matter whether you run a local not-for-profit organisation or an international charity, customer service should be your top priority. Through stellar customer service, you can enhance your relationships with donors…
As a small to medium enterprise, your local audience is your lifeline. Winning over the loyalty and trust of your community allows your business to prosper and achieve long-term success.…
Opening up a new comms channel to service more in need BPAS (British Pregnancy Advisory Service) is a leading reproductive healthcare charity in the United Kingdom. The organisation provides a wide…
Building genuine and authentic relationships with your audience is critical to long-term success. But as you expand internationally, you are likely to face a major obstacle: communication issues. An option…
There is little doubt that emerging technologies are drastically impacting all aspects of running a business. Undoubtedly, chatbots and AI have become necessary - and expected! - customer service tools…
Building a relationship with your audience is more important than ever. But, as your business expands, striking meaningful conversations, maintaining relationships, and providing tailored customer service to each individual is…
Artificial intelligence is dominating the headlines in 2023. Generative AI and chatbots are profoundly impacting marketing, public organisations, retailers, and even universities. This post explores 15 up-and-coming intelligent chatbot trends.…
Self-serve AI Chat Solution Delivers Significant Efficiencies Superdrug is the one of the largest health and beauty retailers in the UK with over 800 stores. The company's focus is on providing…
ChatGPT has the potential to transform customer service beyond recognition. AI-enhanced technologies are changing how firms approach their customer communications and helping them drive more value. Banks, charities, police forces,…