Blog | Futr

First Choice Homes Oldham – Gradually Adopting Self-Serve blog post

First Choice Homes Oldham – Gradually Adopting Self-Serve

Post author:web-designer
Post published:October 1, 2020
Post category:All Customer Stories Housing

Engaging with Futr at the Start of a Digital Transformation Programme First Choice Homes Oldham (FCHO) is one of the largest housing associations in the Manchester area. With over 11,500…

A guide to police chatbots: Managing policing demand with AI blog post

A guide to police chatbots: Managing policing demand with AI

Post author:web-designer
Post published:September 28, 2020
Post category:All Features

The role of digital tools in the world of law enforcement has undergone tremendous change. Chatbots are just one of many manifestations of digital transformation in policing. Learn more in…

Live chat automation: 9 benefits to consider blog post

Live chat automation: 9 benefits to consider

Post author:web-designer
Post published:September 28, 2020
Post category:All Features

The accessibility of artificial intelligence and natural language processing has made live chat automation a practical solution for frontline customer service agents, freeing them from repetitive, time-consuming tasks. This post…

Curo Group: Supporting 25,000 residents through the coronavirus pandemic blog post

Curo Group: Supporting 25,000 residents through the coronavirus pandemic

Post author:web-designer
Post published:September 23, 2020
Post category:All Housing Spotlight Series

Customer Leadership at Housing Associations In this edition of our Housing Associations Futr Spotlight Series, we caught up with Paul Harris, Executive Director of Customer Experience at Curo, to share his…

Navigating a global law firm through various waves of a pandemic blog post

Navigating a global law firm through various waves of a pandemic

Post author:web-designer
Post published:September 19, 2020
Post category:All Spotlight Series

Leaders at Law Firms. People Leadership During COVID Leaders are facing the greatest challenge of their careers. As stated by McKinsey & Co: “The goal for leaders is to emerge…

The role of AI in HR: Empowering the modern workforce through tech blog post

The role of AI in HR: Empowering the modern workforce through tech

Post author:web-designer
Post published:September 11, 2020
Post category:All Features

Tech-savvy HR departments are reaping the rewards of digital transformation, with technologies like artificial intelligence and natural language processing transforming HR functions. But what exactly is the role of AI…

Southampton Football Club: Driving inclusion with technology blog post

Southampton Football Club: Driving inclusion with technology

Post author:web-designer
Post published:July 7, 2020
Post category:All Spotlight Series

HR Leaders spotlight. People Leadership Through the First Wave of the Coronavirus Crisis Leaders are facing the greatest challenge of their careers. As stated by McKinsey & Co: “The goal…

Eversheds Sutherland: Technology as a saviour in an uncertain world blog post

Eversheds Sutherland: Technology as a saviour in an uncertain world

Post author:web-designer
Post published:June 26, 2020
Post category:All Spotlight Series

Leaders at Law Firms. Leadership Through the First Wave of the Coronavirus Crisis Leaders are facing the greatest challenge of their careers. As stated by McKinsey & Co: “The goal…

Using Innovative Technologies to Enhance Customer & Employee Experience blog post

Using Innovative Technologies to Enhance Customer & Employee Experience

Post author:web-designer
Post published:June 18, 2020
Post category:All Housing Spotlight Series

Leaders at Housing Associations. Leadership Through the First Wave of the Coronavirus Crisis Leaders are facing the greatest challenge of their careers. As stated by McKinsey & Co: “The goal…

Sustaining Critical Telecoms Projects Through the Pandemic blog post

Sustaining Critical Telecoms Projects Through the Pandemic

Post author:web-designer
Post published:May 19, 2020
Post category:All Spotlight Series

Leaders in the Legal Sector. Practice Leadership Through the First Wave of the Coronavirus Crisis Leaders are facing the greatest challenge of their careers. As stated by McKinsey & Co: …