Read more about the article 3 practical applications of chatbots for customer service
3 practical applications of chatbots for customer service blog post

3 practical applications of chatbots for customer service

Chatbots for customer service are helping businesses engage their customers 24/7. From automated responses to signposting to your services, learn how customer service chatbots can boost customer satisfaction. This post…

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Read more about the article Why 2021 is the year of digital & self-serve for housing associations and their residents
Why 2021 is the year of digital & self-serve for housing associations and their residents blog post

Why 2021 is the year of digital & self-serve for housing associations and their residents

2021 — the year to invest in your digital self-service tools, amplify your channel shift and make your customer experience even better! But why specifically now, and how can it be achieved? Here, we explain everything you need to know.

Continue ReadingWhy 2021 is the year of digital & self-serve for housing associations and their residents