Read more about the article Portsmouth City Council: Business continuity and leadership
Portsmouth City Council: Business continuity and leadership blog post

Portsmouth City Council: Business continuity and leadership

Leadership through the pandemic In this edition of our Spotlight on Housing series, we spoke to James Hill, Director of Housing, Neighbourhood and Building Services at Portsmouth City Council. James spoke to us…

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Read more about the article Enfield Council: Fostering trust through communication, flexible working and digital tools
Enfield Council: Fostering trust through communication, flexible working and digital tools blog post

Enfield Council: Fostering trust through communication, flexible working and digital tools

Leadership through the pandemic In this edition of our Spotlight on Housing series, we spoke to Ewelina Sorbjan, Head of Housing Services, Enfield Council.Ewelina describes how the past year pushed her to communicate even…

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Read more about the article ISAWITFIRST: Elevating the role of technology in customer service
ISAWITFIRST: Elevating the role of technology in customer service blog post

ISAWITFIRST: Elevating the role of technology in customer service

In our recent Spotlight on Retail interview, we spoke to Andrew Stevenson-Thorpe, Co-founder and CTO at ISAWITFIRST (ISAW). Andrew shares his insight on the important role technology and innovation has played in improving…

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Read more about the article St. Leger Homes: How building trust with staff led to improved tenant communication
St. Leger Homes: How building trust with staff led to improved tenant communication blog post

St. Leger Homes: How building trust with staff led to improved tenant communication

Leadership Through the Pandemic In this edition of our Spotlight on Housing series, we spoke to Jane Davies, Head of Housing Management at St. Leger Homes of Doncaster. Jane describes how the pandemic has helped…

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Read more about the article Westward Housing Group: Giving choice to residents
Westward Housing Group: Giving choice to residents blog post

Westward Housing Group: Giving choice to residents

Leadership through the pandemic In this edition of our Spotlight on Housing series, we spoke to Mick Capern, Assistant Director of Transformation at Westward Housing Group.Mick describes how the pandemic pushed Westward Housing Group’s digital…

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Read more about the article Epping Forest District Council: Supporting resident wellbeing and improving community experience
Epping Forest District Council: Supporting resident wellbeing and improving community experience blog post

Epping Forest District Council: Supporting resident wellbeing and improving community experience

Leadership Through the PandemicIn this edition of our Spotlight on Housing series, we spoke to Jennifer Gould, Service Director for Community and Wellbeing at Epping Forest District Council. Gould describes the role of technology…

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Read more about the article Chesterfield Council: Bringing private sector experience to public sector housing transformation
Chesterfield Council: Bringing private sector experience to public sector housing transformation blog post

Chesterfield Council: Bringing private sector experience to public sector housing transformation

Leadership Through the Pandemic  In this edition of our Spotlight on Housing series, we spoke to Emma Nicklin, Housing Transformation Programme Manager at Chesterfield Borough Council. With a commercial mind and a social heart, following a…

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Read more about the article Lewisham Homes: Keeping residents and colleagues safe
Lewisham Homes: Keeping residents and colleagues safe blog post

Lewisham Homes: Keeping residents and colleagues safe

Leadership Through the Pandemic In this edition of our Spotlight on Housing series, we spoke to Martin Ryan, Head of Environment at Lewisham Homes. Martin describes how his team sought to keep both residents and…

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Read more about the article How Futures Housing Group are using digital to maximise person-to-person support for residents
How Futures Housing Group are using digital to maximise person-to-person support for residents blog post

How Futures Housing Group are using digital to maximise person-to-person support for residents

Leadership Through the Pandemic In this edition of our Spotlight on Housing series, we spoke to Nicola Hope, Director of Business Transformation at Futures Housing Group. Hope explains how the pandemic has paved the…

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Read more about the article University of Plymouth: Transforming student support in 2021 and beyond
University of Plymouth: Transforming student support in 2021 and beyond blog post

University of Plymouth: Transforming student support in 2021 and beyond

In this edition of our Spotlight on Universities series, we spoke to Judith Petts CBE – Vice-Chancellor at University of Plymouth. Judith shares her perspective over how uni’s have adapted over the last…

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