During the festive season, mental health charities face a significant surge in demand, highlighting the need for effective strategies to offer good customer care. While AI-powered chat solutions like conversational…
In today's interconnected and fast-paced world, the demand for instant, comprehensive, and accessible communication is more crucial than ever. For critical service charities, this demand is not just about convenience…
Critical care charities require exceptional support services and user care to meet the needs of the vulnerable individuals they support, in addition to donors, and volunteers. Customer support can range from…
10th October marks the annual celebration of Mental Health Awareness Day. This day serves as a time to raise awareness, break stigmas and provide support to those around us. At…
No matter whether you run a local not-for-profit organisation or an international charity, customer service should be your top priority. Through stellar customer service, you can enhance your relationships with donors…
As a small to medium enterprise, your local audience is your lifeline. Winning over the loyalty and trust of your community allows your business to prosper and achieve long-term success.…
Opening up a new comms channel to service more in need BPAS (British Pregnancy Advisory Service) is a leading reproductive healthcare charity in the United Kingdom. The organisation provides a wide…
Here at Futr we pride ourselves on being able to constantly bring new and exciting updates and features to our platform. We are on a mission to fix customer service…
The first two years of the pandemic have not only been a trying time for businesses in terms of revenue, but they’ve also been a period of trial and error…
Digital transformation can seem like a never ending project but we know it’s necessary if charities want to level up. With multiple bottlenecks and what can seem like one hurdle…
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