Read more about the article How Greatwell Homes are using digital customer service technology
How Greatwell Homes are using digital customer service technology blog post

How Greatwell Homes are using digital customer service technology

Digital Ambitions for 2021 In this edition of our Spotlight on Housing series, we spoke to Chris Holloway, Head of Housing and Support Services at Greatwell Homes. Holloway told us of his ambitions to provide…

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Read more about the article Digital transformation & improving customer experience — Insight from Radius’s CEO
Digital transformation & improving customer experience — Insight from Radius’s CEO blog post

Digital transformation & improving customer experience — Insight from Radius’s CEO

Digital Ambitions for 2021 In this edition of our Spotlight on Housing series, we spoke to the enigmatic John McLean – Chief Executive at Radius. John shares his insight into Radius’s digital transformation strategy and…

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Read more about the article Why now is the time for social landlords to offer digital self-service
Why now is the time for social landlords to offer digital self-service blog post

Why now is the time for social landlords to offer digital self-service

Digital self-service is transforming the resident experience, making it easy for social landlords to engage with their tenants and make sure they feel heard. But what exactly does digital self-service…

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Read more about the article A Blended Approach for the Future – Insight from Watford Community Housing’s CEO
A Blended Approach for the Future – Insight from Watford Community Housing’s CEO blog post

A Blended Approach for the Future – Insight from Watford Community Housing’s CEO

Change for the best: 2020 in review  In this edition of our Spotlight on Housing series: 2020 In Review, we spoke to the distinguished Tina Barnard – Group Chief Executive at Watford Community…

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Read more about the article Rising expectations — Insight from Rooftop Housing Association’s CEO
Rising expectations — Insight from Rooftop Housing Association’s CEO blog post

Rising expectations — Insight from Rooftop Housing Association’s CEO

In this edition of our Spotlight on Housing series: 2020 In Review, we spoke to the enigmatic Boris Worrall – Group Chief Executive at Rooftop – about the changing needs and expectations of…

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