More brands are using chatbots than ever. The growing popularity of eCommerce and retail chatbots is largely due to their effectiveness at managing customer queries quickly while also boosting sales…
While chatbots in retail are no longer a new phenomenon, recent years have seen accelerated use. Now, retail brands of any size can make growth easier to achieve through the…
Spotlight on Retail In this edition of our Spotlight on Retail series, we spoke to Debbie Bond, the COO at Lovehoney who shared how they’ve been able to implement tech foundations during lockdown…
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