The UK housing sector often lags behind other industries when it comes to providing customers with online services. However, digital transformation through straight forward self-serve and automation can help revolutionise housing associations, by improving customer experience, allowing landlords to redeploy resources and giving actionable insight into…
Leadership Through the Pandemic In this edition of our Spotlight on Housing series, we spoke to Nicola Hope, Director of Business Transformation at Futures Housing Group. Hope explains how the pandemic has paved the…
In this edition of our Spotlight on Universities series, we spoke to Judith Petts CBE – Vice-Chancellor at University of Plymouth. Judith shares her perspective over how uni’s have adapted over the last…
Leadership Through the Pandemic In this edition of our Spotlight on Housing series, we spoke to Andrew Richmond, Head of Communications at Orbit Group. Richmond recalls the leadership challenges faced in the initial lockdown…
Retail Spotlight Series In our latest Spotlight on Retail, we were very lucky to speak with Nathan Williams, the COO of Mamas & Papas about the changes they made to service their customers…
Spotlight on Retail In this edition of our Spotlight on Retail series, we spoke to Kevin Rusling, the COO at Mothercare. Kevin shares the fascinating journey Mothercare has been on and how…
Spotlight on Retail In this edition of our Spotlight on Retail series, we spoke to the David Crawford, the passionate Group CTO at Naked Wines about how they have strengthened their customer experience with tech…
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