Real-time translation
Over 120 languages out of the box (GDPR complaint)
Secure live chat
End-to-end encryption to ensure privacy and protection
Auto to human triage
Hand-off an auto chat to live agents using triggers like low confidence or phrases
Ticket creation
Hand-off a chat to ticketing or case systems or receive messages left after hours as tickets
Auto PID anonymisation
32 types of personal identifiable data obfuscated on the fly
Proactive social comms
Proactively message your users with a targeted and personalized SMS / WhatsApp / Messenger message
Proactive web campaigns
Proactively message your website visitors with a personalised rich-content message