Training sessions built around your teams and needs

Your own customer success manager to support and guide you on your Futr journey

Futr's own platform support bot supercharged with FAQs, guides and videos

Test how different variants of content in your bot help to drive your objectives

Embed smart tracking to understand what customers do after their conversation with Futr

Fully searchable by filter, tags, key words, agents and more

Monitor live chat teams and their chats in real time

Define tags using keywords and provide insights to help better understand customers

Key KPIs, including most common questions, unanswered questions, languages, confidence & more to improve performance

Ensuring that your customers' healthcare data is kept private