Read more about the article Futures Housing Vodcast: A customer-centric digital strategy
Futures Housing Vodcast: A customer-centric digital strategy blog post

Futures Housing Vodcast: A customer-centric digital strategy

Watch the full vodcast here: https://vimeo.com/569857079/55387e58fd Futr’s UK Housing lead, Kitty Hadaway, recently sat down with Dean Anderson, the Director of Customer Service at Futures Housing to understand their customer centric digital approach. For…

Continue ReadingFutures Housing Vodcast: A customer-centric digital strategy

MHS Homes: An award winning digital transformation with automation and self-serve

The UK housing sector often lags behind other industries when it comes to providing customers with online services. However, digital transformation through straight forward self-serve and automation can help revolutionise housing associations, by improving customer experience, allowing landlords to redeploy resources and giving actionable insight into…

Continue ReadingMHS Homes: An award winning digital transformation with automation and self-serve