Housing
Digital inclusion: A paradigm shift in social housing
28.09.21
Features
Why now is the time for social landlords to offer digital self-service
Digital self-service is transforming the resident experience, making it easy for social landlords to engage with their tenants and make sure they feel heard. But what exactly does…
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Features
5 Common chatbot mistakes that annoy customers
21.09.21
Spotlight Series
Employer of the year — Insight from North Star Housing’s CEO
17.09.21
Spotlight Series
Brentwood Council: Improving engagement with residents
08.09.21
Universities
How university chatbots benefit higher education
21.08.21
Features
Chatbot terminology guide for newcomers: 18 terms you should know
18.08.21
Housing
Futr in the Running for TPAS Tenant Engagement Award
18.08.21
Features
The impact of conversational AI on critical services: 3 key takeaways
05.08.21
Features
5 Customer relations lessons to remember in a post-pandemic world
05.08.21
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