Gill Hinds, E-commerce and CRO manager at Denby Pottery came to Futr, looking for a solution to enhance customer experience and the customer journey. For
This eBook explores how you can implement customer service chatbots and why it’s so important in today’s changing customer service landscape. “Instant” customer experience (CX)
Travel chatbots are transforming the hospitality and tourism sector, introducing new efficiencies by acting as virtual guides and booking assistants. But how exactly are travel
The first two years of the pandemic have not only been a trying time for businesses in terms of revenue, but they’ve also been a
We live in the age of exciting travel technology. New innovations have changed how we travel, introducing new efficiencies and transforming the overall customer experience.