Fusing Traceable AI
with Authentic Dialogue
AI-powered co-pilots delivering unparalleled service in any language on any channel
Give your agents
the help they need with our AI co-pilot
Our platform fuses cutting edge AI with your team’s domain experience. Providing self-serve chatbots, intelligent escalation and advanced co-piloted live chat, we supercharge customer experiences across the UK and the world.
Our clients include leading police forces, charities, housing associations and large retailers across the UK.
Features
AI powered co-pilots that transform the customer experience
Enhancing Public Safety
Explore how AI can improve emergency response and community safety for public service organisations.
Enhancing Public Safety
Read how leading UK police forces leveraged AI chatbots to enhance emergency response times and public safety.
request case study
Streamlining Customer Support
See how AI can reduce response times and enhance customer service consistency and efficiency.
Streamlining Customer Support
Discover how Superdrug reduced query response times by 50% with our AI solutions.
request case study
Boosting Retail Engagement
Understand how AI can personalise customer interactions and drive sales in retail.
Boosting Retail Engagement
Find out how Denby Pottery personalised customer interactions and increased sales through AI-driven chatbots.
request case study
Supporting Mental Health
Learn about AI's role in providing immediate support, intelligent triage and resources for mental health initiatives.
Supporting Mental Health
See how CALM used AI to provide timely support and vital resources for those in need.
request case study
Facilitating Employee Support
Learn how AI can enhance internal support systems for employees, slashing time spent on unnecessary admin.
Facilitating Employee Support
See how the UK Police transformed internal IT support systems for their staff using our AI tools.
request case study
Enhancing Tenant Comms
Discover how AI improves communication (on any channel and in over 145 languages) and trust between tenants and housing associations.
Enhancing Tenant Comms
Read about Platform Housing Group and their success in building tenant trust with AI-assisted communication.
request case study
Anonymising Chat for Safety
Understand how anonymising chat interactions can enhance privacy and security for sensitive communications.
Anonymising Chat for Safety
Read about our anonymising chat solutions (on any channel) that ensured secure comms for the Police, protecting sensitive information of victims of domestic abuse.
request case study
Custom Conversational Flows
Discover how tailored AI conversational flows can enhance user interactions and meet specific organisational needs.
Custom Conversational Flows
Learn how our custom conversational flows helped Rail Europe create personalised user experiences, improving engagement and satisfaction.
request case study
3rd Party System Integrations
See how our AI integrates with 3rd party systems to create bespoke rules engines for seamless automation.
3rd Party System Integrations
Explore how we developed bespoke rules engines integrated with third-party systems to automate complex processes and improve operational efficiency for Rail Europe.
request case study
About Futr
Chat technology built for humans, by humans
With Futr’s chat services platform, you can stay ahead of your customers’ needs and automate correct answers before they’re even asked.
Experience Excellence
We're a group of tech optimists with a passion for using disruptive tech for good to help drive efficiencies & growth
Testimonials
Curious about what people say about us & our services?
“The ability to provide our users with support in and out of live service hours, has been critical for us.”
Campaign Against Living Miserably 
“Futr’s live chat has given us a channel to better protect our victims where they aren’t able to pick up the phone.”
Norfolk Police 
“Futr is opening up digital channels for the police and the quicker we can do that the better”
Northamptonshire Police 
“Providing automated support in any language greatly benefits our customers whilst reducing our contact costs.”
Ongo Homes 
Our simple process
Automate correct answers before they’re even asked
Get started with live chat and AI auto chat technology built for humans, by humans. With Futr’s AI chatbot services platform, you can stay ahead of your customers’ needs and automate correct answers before they’re even asked.
Step 1: Chat with one of our team to select the best plan for your organisation
Step 2: Our models will learn your data sources, map your workflows and connect integrations
Step 3: We'll train, test and deploy your solution, benchmarking your 'now' to evidence ROI
Step 4: We'll review real-time metrics and advise on best practices to keep improving performance
Start a free Futr trial and build your first chatbot today!
- Free four-week trial
- No credit card required
Let's discuss now
Get in touch with us
Instant response times. Please reach out.
Make use of our friendly chat assistant below to self-serve straight away, or live chat with one of our awesome team during office hours.