Customer Service Health Check
WELCOME
This is your free customer service health check
Supercharge your support function & embed long-lasting brand loyalty
The world is changing and your customers are demanding more. Our customer service health check is designed to give you the opportunity to review where you are right now in your customer service journey. It’s designed to capture and review the metrics that matter and deliver the tips & tricks that will help you understand your customers better.
How it works
Your customer service health check
Complete the form
Register for a Customer Service Health Check and one of our awesome Futr team will be in touch.
Attend your health check
Attend your virtual health check. We’ll look at your KPI’s and metrics, understand how your business operates and its challenges.
Take away report
Following the meeting, we’ll review and document your scores, creating a usable action list of next steps to boost your customer engagement.
“Futr’s customer service health check was a great way to get a standstill of where we were as a business. The Futr team are so friendly and knowledgeable, it was a really worthwhile session that I would whole heartedly recommend!”
Martin Steenkamp
Co-founder & COO - FC Exchange
Book your customer service check now