About us

From police forces to enterprises, we're helping mission-critical organisations communicate securely through zero-risk, always reliable, always accurate AI platforms.

From victims waiting for domestic abuse support, to officers needing critical information during emergencies, accessing help when it matters most has never carried higher stakes.

But what if we could guarantee that? Help organisations across the world to engage, understand and answer their audiences with absolute reliability. And what if we could do all that securely across any channel they choose?

Imagine keeping communities safer through multilingual AI that never hallucinates, improving public services through platforms that police forces actually trust, or managing critical operations through technology designed for government-grade security. Imagine support available in 145+ languages with zero risk, or response teams that can handle sensitive queries with complete accuracy.

Welcome to AI communications without compromise. Welcome to Futr AI.

Experience Excellence

Deploy government-grade AI communications where accuracy matters most

Our story

Government-Grade AI Communications for Mission-Critical Environments

Futr AI is a pioneering technology company on a mission to deliver government-grade AI communications where failure is not an option. From zero-risk automated chat to instantly multilingual live support across any channel, our platform transforms how organisations serve their most critical audiences.

Founded in 2017, our proprietary AI platform delivers secure, mission-critical chat solutions to organisations across the UK and internationally, including police forces, government agencies, universities, housing associations and enterprises operating in highly regulated environments.

We’re a team of AI specialists with a passion for building technology that truly serves public good. Our focus on security-first architecture and zero-hallucination deployment has established new standards for AI in mission-critical environments, driving both operational excellence and institutional trust.

Automated interactions
> 1 M
Reduction in Queue Time
1 %
Customer Savings
1 M
Languages Supported
1 +

Our values

What we value

Our values anchor us to our mission and guide our approach to engaging our customers and working together internally as a team.

 

Inclusion

Champion diverse backgrounds, cultures and stories. Success depends on our collective energy, intelligence and contributions. Be seen. Be more.

Loyalty

Belief in company and cause. Allegiance to the team. Strong relationships with each other and a commitment to transparent customer communication.

Optimism

Look for the good. Keep an open mind. Face reality and move forward. Onwards and upwards.

Trust

Our customers trust us with their personal information. We trust each other to take risks, speak up, ask for help, and be you.

Will to win

Focused. Ambitious. Target driven. Challenge the issues that matter. Disagree, solve problems and provide consistent support to each other.