Outside / Reach

Survey your customers through chat

Customer feedback fuels business insight. Transform your completion rates with multi-lingual chat on any channel.

Any channel

Email surveys don't work. Use the channels your customers are already on every day.

Any language

Auto-translate your surveys into 120+ languages instantly.

Government-grade security

Enjoy end-to-end security architecture with military-grade data encryption in transit and at rest.

Higher Response Rates

See an instant uplift in open and completion rates.

Any time

Let customers take surveys when it suits them, on-the-go, 24/7. Stop and re-start, at their convenience.

Plug ā€™nā€™ play

Sign up and start engaging with your customers today.

From government to business, our chatbots are used by over 1,000 organisations:

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Start surveying today

Create your own surveys from scratch or use one of our awesome templates:

  • Net Promoter Score (NPS)
  • Customer / Citizen Satisfaction
  • Website / Product Feedback
  • Post-event Feedback
  • Diversity
  • Environment
  • Volunteer Feedback
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Boost your participation rates

Delivered on any messaging channel to suit both your desk and non-desk workforce, our chat survey ‘open’ and ‘completion’ rates are transforming how organisations are measuring employee engagement.

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Advanced analytics

Get invaluable insights in the key areas you survey. Customise your reports and compare over time to see how effective your campaigns are.

Explore your data and make fast, data-driven actions to help achieve efficiencies and boost employee engagement.

All features

Set up

Surveys
  • Unlimited surveys
  • Tagged by category
  • Awesome template surveys
  • Scheduled and automated prompts
  • Answer formats incl. multiple choice, sliding scale and plan text
Announcements
  • Unlimited announcements
  • Any channel
  • Immediate or scheduled
  • Formats incl. text, image, video, link
  • Audience specific

Deployment

Channels

Seamless deployment on:

  • Microsoft Teams
  • Slack
  • Facebook Messenger
  • WhatsApp
  • Text
  • Email
  • Telegram
  • Viber
  • Skype
  • WeChat
  • Web / intranet pop-up
Security

Data encryption in transit and at rest

Usage

Languages
  • 120+ languages
  • Auto-detected
  • Auto-translated
Usage levels
  • Unlimited users
  • Unlimited chat interactions
  • Fixed price to budget
Availability

24/7

Manage

Analytics

Rich insights including:

  • Usage analysis
  • Content analysis
  • Conversation analysis
  • Channel analysis
  • Language analysis
  • Sentiment analysis
Iterate

Action prompts to help

  • Update and manage engagement strategy
  • Best practice hints & tips
  • Drive internal knowledge campaigns