Live chat & chatbot pricing

We offer different pricing plans that scale with your organisation’s needs. Book a demo today and get a FREE four-week trial of our chatbot and live chat platform.

Growth For smaller organisations from
£290
per month, billed annually
  • Multilingual Chatbot & Live Chat
  • ➊ Customisable pop-up for your website
  • ➋ Automated self-serve of unlimited FAQs + signposting to website content & PDFs
  • ➌ Up to 3 live chat seats
  • ➍ Seamless full chat history handover, notes and outcomes tracking
  • ➎ Rich insights including usage & content analysis
Book A Free Demo
Enterprise For enterprise-level organisations
Bespoke
Price on application
  • All Professional features, plus:
  • ➊ Chatbot and live chat on Instagram, Twitter, Alexa, Google Home & IVR
  • ➋ Integration with your CRM, BI tool of choice, existing tech stack & workflows
  • ➌ Custom dialogue flows
  • ➍ Personalised product training
  • ➎ 24/7 security assistance
Book A Free Demo

From government to business, our chatbots are used by over 1,000 organisations:

Discover our live chat and chatbot features

Set up

Q&A
  • Unlimited Q&A
  • Tagged by category
  • Template Q&A
  • Alternative questions
  • Answer formats incl. text, image, video, link
  • Attachments permitted
Knowledge search
  • Upload PDF & Word policies
  • Unlimited pages
  • Tagged by category
  • AI auto-indexed
  • Source referencing

Deployment

Channels

Seamless deployment on:

  • Facebook Messenger
  • Web / intranet pop-up
  • WeChat
  • WhatsApp
  • Text
  • Slack
  • Email
  • Telegram
  • Viber
  • Skype
Security

Data encryption in transit and at rest

Usage

Languages
  • 120+ languages
  • Auto-detected
  • Auto-translated
Usage levels
  • Unlimited users
  • Unlimited chat interactions
  • Fixed price to budget
Availability

24/7

Manage

Analytics

Rich insights including:

  • Usage analysis
  • Content analysis
  • Conversation analysis
  • Channel analysis
  • Language analysis
  • Sentiment analysis
Iterate

Action prompts to help

  • Update and manage content
  • Fill missing content
  • Drive internal knowledge campaigns
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Automate Q&A and reduce wait times

Slash wait times and call volumes with chatbot automation and self-service features. Futr automatically answers common questions about your services and helps customers:

  • Change something
  • Check something
  • Track something
  • Report something
  • Pay for something.

Load up your unique FAQs or choose from our list of templates for different sectors and use cases.

Chatbot knowledge base

Simplify knowledge search on all your digital channels

Bring your knowledge base to your conversations with customers.

Make long documents, such as user guides and links to knowledge base resources, instantly available within your chat widgets and social media messaging apps.

Let customers ask questions in their preferred chat channel and language.

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Use customer chat analytics data for sentiment analysis

Spot information gaps and get invaluable insights about your customers with Futr’s built-in analytics dashboard. Find out what your customers need and feel based on their most common questions and the keywords they use.

Track usage to the minute and pinpoint time saved and value for money. Explore your data and make fast, data-driven actions to drive efficiency and boost customer engagement.

Start a free Futr trial and build your first chatbot today!
  • Free Four-Week Trial

  • Live Chat Superpowers

  • 120 Languages Supported

  • Omnichannel support

  • Dedicated Account Manager