Live chat & chatbot pricing

We offer different pricing plans that scale with your organisation’s needs. Book a demo today and get a FREE four-week trial of our chatbot and live chat platform.

Growth For smaller organisations from
£290
per month, billed annually
  • Automate Chatbot + Live Chat
  • • 1 Knowledge Source (FAQ / Web / PDF)
  • • 250 Q&As
  • • 3 Live Chat Seats
  • • Automatic Language Translation
  • • Monitor Transcripts in Real Time
  • • Insights & Analytics Dashboards
  • • Standard Pop-up
  • • WCAG 2.0 Compliant
  • • Data Security
Book A Free Demo
Enterprise For enterprise-level organisations
Bespoke
Price on application
  • Automate Chatbot + Live Chat
  • • 3 Knowledge Sources (FAQ / Web / PDF)
  • • Unlimited Q&As
  • • Unlimited Live Chat Seats
  • • Unlimited Omni-Channel Deployment (e.g. Facebook, WhatsApp, Instagram, Twitter)
  • • Automatic Language Translation
  • • 200+ ready-built & bespoke integrations
  • • Live Chat Agent Console
  • • Post Live Chat Survey
  • • Monitor Transcripts in Real Time
  • • Insights & Analytics Dashboards
  • • Customisable Pop-up
  • • WCAG 2.1 Compliant
  • • Data Security
  • • Dedicated Senior Customer Success Manager
  • • Personalised Onboarding
  • • Custom Booking Integration
  • • Custom Dialogue Flows
  • • Customised Training Courses
  • • Custom & Pre-Built Pulse Surveys
  • • Custom Announcements
  • • Custom Forms
  • • Multiple Bots
  • • Bespoke Icon
Book A Free Demo

From government to business, our chatbots are used by over 1,000 organisations:

Discover our live chat and chatbot features

Set up

Q&A
  • Unlimited Q&A
  • Tagged by category
  • Template Q&A
  • Alternative questions
  • Answer formats incl. text, image, video, link
  • Attachments permitted
Knowledge search
  • Upload PDF & Word policies
  • Unlimited pages
  • Tagged by category
  • AI auto-indexed
  • Source referencing

Deployment

Channels

Seamless deployment on:

  • Facebook Messenger
  • Web / intranet pop-up
  • WeChat
  • WhatsApp
  • Text
  • Slack
  • Email
  • Telegram
  • Viber
  • Skype
Security

Data encryption in transit and at rest

Usage

Languages
  • 120+ languages
  • Auto-detected
  • Auto-translated
Usage levels
  • Unlimited users
  • Unlimited chat interactions
  • Fixed price to budget
Availability

24/7

Manage

Analytics

Rich insights including:

  • Usage analysis
  • Content analysis
  • Conversation analysis
  • Channel analysis
  • Language analysis
  • Sentiment analysis
Iterate

Action prompts to help

  • Update and manage content
  • Fill missing content
  • Drive internal knowledge campaigns
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Use chatbots to automate answers to

Slash wait times and call volumes by using AI chatbots to automatically answer your customers’ frequently asked questions.

Use our chatbot’s self-service features to signpost to your core services and help your customers:

  • Change something
  • Check something
  • Track something
  • Report something
  • Pay for something.

Simply load your unique FAQs or choose from our curated list of templates for different use cases and sectors.

Chatbot knowledge base

Integrate your knowledge base into your digital chat channels

Improve the accessibility of user guides, training documents and policies by making them available through chat.

Our chatbot and live chat platform integrate your knowledge base into conversations with your employees, customers, volunteers and other stakeholders.

Let users ask questions in their preferred chat channel and language.

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Use chat analytics to gain insight into your customers’ needs

Use Futr’s built-in analytics backend to unlock invaluable insights into your users’ behaviours and preferences. Whether it’s your customers, employees or other stakeholders interacting with your chatbots, your data analytics dashboard will reveal information about their needs and usage patterns.

Track usage to the minute and pinpoint time saved and value for money. Explore your data and make fast, data-driven actions to improve your chatbots’ performance and ability to resolve your customers’ problems.

Start a free Futr trial and build your first chatbot today!
  • Free Four-Week Trial

  • Live Chat Superpowers

  • 120 Languages Supported

  • Omnichannel support

  • Dedicated Account Manager