Pricing

pricing plan
Live chat & auto chat pricing

Growth

For smaller organisations from
390 per month, billed annually
Auto Chat + Live Chat
  • 1 Data Source (FAQ / Web / PDF)
  • 250 Q&As
  • 3 Live Chat Seats
  • Automatic Language Translation
  • Monitor Transcripts in Real Time
  • Insights & Analytics Dashboards
  • Standard Pop-up
  • WCAG 2.0 Compliant
  • Data Security

Professional

For larger organisations from
969 per month, billed annually
Auto Chat + Live Chat
  • 2 Data Sources (FAQ / Web / PDF)
  • 1,000 Q&As
  • 7 Live Chat Seats
  • 1 Integration to 3rd party system
  • 1 Omni-Channel Deployment (e.g. Facebook, WhatsApp, Instagram, Twitter)
  • Automatic Language Translation
  • Monitor Transcripts in Real Time
  • Insights & Analytics Dashboards
  • Customisable Pop-up
  • WCAG 2.1 Compliant
  • Data Security
  • Dedicated Customer Success Manager
  • Classic Onboarding

Enterprise

For enterprise-level organisationssel
Bespoke Price on application
  • 3 Data Sources (FAQ / Web / PDF)
  • > 1,000 Q&As
  • > 7 Live Chat Seats
  • Omni-Channel Deployment (e.g. Facebook, WhatsApp, Instagram, Twitter)
  • Automatic Language Translation
  • 200+ ready-built & bespoke integrations
  • Live Chat Agent Console
  • Post Live Chat Survey
  • Monitor Transcripts in Real Time
  • Insights & Analytics Dashboards
  • Customisable Pop-up
  • WCAG 2.1 Compliant
  • Data Security
  • Dedicated Senior Customer Success Manager
  • Personalised Onboarding
  • Custom Booking Integration
  • Custom Dialogue Flows
  • Customised Training Courses
  • Custom & Pre-Built Pulse Surveys
  • Custom Announcements
  • Custom Forms
  • Multiple Bots
  • Bespoke Icon
live chat & chatbot features

Discover our live chat and chatbot features

Set Up

Q&A

Knowledge search

Deployment

Channels

Seamless deployment on:

Security

Data encryption in transit and at rest

Usage

Languages

Usage levels

Availability

24/7

Manage

Analytics

Rich insights including:

Iterate

Action prompts to help

Chatbot automation

Provide instant answers to common questions 24/7

Bring self-service features to your banking customers

Use chatbots to automate answers to

Slash wait times and call volumes by using AI chatbots to automatically answer your customers’ frequently asked questions.

Use our chatbot’s self-service features to signpost to your core services and help your customers:

  • Change something
  • Check something
  • Track something
  • Report something
  • Pay for something

Simply load your unique FAQs or choose from our curated list of templates for different use cases and sectors. 

Integrate your knowledge base into your digital chat channels

Improve the accessibility of user guides, training documents and policies by making them available through chat.

Our chatbot and live chat platform integrate your knowledge base into conversations with your employees, customers, volunteers and other stakeholders.

Let users ask questions in their preferred chat channel and language.

Over 200 chatbot integrations for banks

Use chat analytics to gain insight into your customers’ needs

Use Futr’s built-in analytics backend to unlock invaluable insights into your users’ behaviours and preferences. Whether it’s your customers, employees or other stakeholders interacting with your chatbots, your data analytics dashboard will reveal information about their needs and usage patterns.

Track usage to the minute and pinpoint time saved and value for money. Explore your data and make fast, data-driven actions to improve your chatbots’ performance and ability to resolve your customers’ problems. 

Start a free Futr trial and build your first chatbot today!