Inside / Automate

Automate workforce questions through chat

Get answers in the office or on the move. Fast answers equal instant resolutions and happier employees.

No training

Get employees on board right away – because everyone loves to chat. Get insights into what all of your workforce wants to know.

Government-grade security

Enjoy end-to-end security architecture with military-grade data encryption in transit and at rest.

Any language

Translate between 120+ languages straight out of the box.

Any time

Share answers to FAQs and long policy documents instantly, 24/7.

Any channel

Boost engagement by connecting on the channels your workforce already use every day.

Plug ’n’ play

Sign up and start engaging with your workforce today – no complex set-up here.

From government to business, our chatbots are used by over 1,000 organisations:

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Automate your Q&A

Slash your HR back-log with automation.

Empower employees with real-time access to the information they need, in their preferred chat channel and language.

Load up your unique FAQs or choose from our templates.

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Simplify your Knowledge Search

Make long documents, such employee handbooks or Health & Safety policies, instantly available for search, without indexing.

Let employees ask questions in their preferred chat channel and language.

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Advanced analytics

Spot information gaps and get invaluable insights from the most common employee questions and how they’re being asked.

Track down usage to the minute and pinpoint time saved and value for money.

Explore your data and make fast, data-driven actions to help achieve efficiencies and boost employee engagement.

All features

Set up

Q&A
  • Unlimited Q&A
  • Tagged by category
  • Template Q&A
  • Alternative questions
  • Answer formats incl. text, image, video, link
  • Attachments permitted
Knowledge search
  • Upload PDF & Word policies
  • Unlimited pages
  • Tagged by category
  • AI auto-indexed
  • Source referencing

Deployment

Channels

Seamless deployment on:

  • Microsoft Teams
  • Slack
  • Facebook Messenger
  • WhatsApp
  • Text
  • Email
  • Telegram
  • Viber
  • Skype
  • WeChat
  • Web / intranet pop-up
Security

Data encryption in transit and at rest

Usage

Languages
  • 120+ languages
  • Auto-detected
  • Auto-translated
Usage levels
  • Unlimited users
  • Unlimited chat interactions
  • Fixed price to budget
Availability

24/7

Manage

Analytics

Rich insights including:

  • Usage analysis
  • Content analysis
  • Conversation analysis
  • Channel analysis
  • Language analysis
  • Sentiment analysis
Iterate

Action prompts to help

  • Update and manage content
  • Fill missing content
  • Drive internal knowledge campaigns